The staff were very good and welcomed us so kindly.

立地がよく、朝食も美味しく頂きました。フロントにはちょっとしたお菓子が置いてあります。ちょっとシャワーの使用法が分かりにくかったです。ただ、街中なので若干騒音が気になるかも…。それ以外は本当に快適に過ごすことが出来ました。また利用したい素敵なプチホテルです。

ホテルのスタッフはとても丁寧で親身、英語でのコミュニケーションも取れます。部屋はSmall Double Roomを予約、一人で滞在しても狭さを感じますが、清潔で毎日の清掃も丁寧。1点だけシャワーの排水が悪いのが不快でConditionのレートを3としました。立地は最高。

Great location. Great history to the hotel. Loved it

Breakfast was very good. Excellent selection of fruit and bread. Orange juice tasted fresh. Hot dishes were very good. (Did not try the cheeses and cold meats.)

Ein zentral gelegenes traditionelles Hotel mit gutem Service!

Excellent place, staff is friendly, breakfast is great, location is amazing!

Beautiful an cozy place

Hotel tres bien placé. Bonne prestation. Bon petit déjeuner.

Great location. The room interior wall is a little old fashioned… I suggest to not use a glass restroom door because when any of us turn the light on in the middle of the night it illuminated the whole room and disturbed..

Superbra frukostbuffé!

The check-in process was seamless and reception staff were efficient and friendly.

Alles vom Feinsten

Great location, charming old-world vibe, and outstanding staff. Breakfast was a highlight. However, uncomfortable beds, a leaking shower, and no AC hurt the experience. Rooms are also small—best for up to four people. Overall, not a place we would return to.

Breakfast was great. The rooms were clean, but the bathroom was essentially in the center of the room with a door that didn't close properly and was made of glass. The shower was excellent, but slippery, with no grab bars or racks to hold on to. The staff was very nice and helpful although the hotel policy is not to help guests bring their luggage into the hotel (no doorman) or to the room. The room was very clean, but quite small. The air conditioning was temperamental and did not respond very well to attempts to regulate it. The location is excellent, a few steps away from the Plaza Mayor. Knowing what I know, I'd probably still stay there again.

There was a good choice for breakfast in the mornings. Staff were friendly and very helpful. Would recommend.

Excellent location. You can walk to many city attractions such us El Prado Museum, the Royal Palace, etc. Friendly staff. Good breakfast selection.

Hotel con ubicacion excelente. Personal muy amable y profesional. Altamente recomendable.

Great staff and hospitality, nice room, perfect Location!

My family and I stood at Petite Palace por a week and had the most amazing time! The breakfast was delicious and the staff were so helpful and welcoming. They were always friendly and willing to assist us with anything. We hope to go back soon!