駅から程近く、周辺にはたくさんのレストランとデパートもありエディンバラ城等観光スポットは徒歩圏内で楽しむ事ができます。 スタッフは常に笑顔で親切で居心地が良いです。 今回はヒルビューのスタジオスイートの部屋を利用しましたが、大きな窓一面にカールトンヒルを楽しむ事ができました。 洗面所とバスルームの間にドアがあり使い勝手が良く、タオルウォーマーもあるので便利です。

部屋の清潔度に関してはベッドサイドテーブルにホコリがたまっていたのでスタッフに言って出かけている間に掃除してもらい、「きれいになってる～」と喜んだのもつかの間、しばらくすると上からホロリとほこりが・・・上を見上げると空調の開口部にホコリがたまっていました。高い位置にあったため特殊な機械を使わないと取れないんだろうなと思い、夜も遅かったし、後は寝るだけなので特に害はないので特に言いませんでしたがそういった理由で厳しめに２をつけさせてもらいました。そこ以外は掃除も行き届いていて問題はありませんでした。部屋で飲むようにとガス入り、普通のお水が選べ、１リットル位の可愛いビンとチョコレートのサービスが付いていて嬉しかったです。朝食は５ポンド追加すれば前日朝３時までに部屋の前にホテルで準備されたタグに希望の内容にチェックして出しておけば部屋でも食べられます。私たちはレストランに出向きました。案内がわかりにくかったのでフロントに聞きにいきましたが快く教えてくれ、もしよければ案内するとまで言われるなど丁寧な対応をしてもらえたので気持ちよかったです。客室３階からは自由に屋上庭園に出られ、２２時頃に外に出るとミリタリータトゥの花火も見られました。庭もきれいに手入れされていて、庭の椅子に腰かけて持ち込んだ飲み物を飲むこともできます。ホテルのすぐ裏手がカールトンヒルなので朝７時位に散歩に出かけ、かなりのんびりしても８時には戻ってくることができ、立地としても私は気に入っているのでもし次回エディンバラに行く機会があったら同じホテルに宿泊すると思います。

2003年ごろにオープンした比較的新しいデザイン(デザイナーズ)ホテルです。ホテルはOmini Centreという複合ビルの中にあり、客室はビルの最上階(3階)にあります。ホテル内のレストランは朝食のみ提供ですが、Omni Centreにも複数のレストランがあり食事には困らないと思います。Omini Centreは新しい建物ですが、ホテルのエントランスは以前建っていたと思われる建物の外壁を再利用しており趣があります。Edinburgh Waverley駅から徒歩5分くらいですが駅からの道が坂道なので注意してください。駅は谷底にあるためPrinces Stまで何本ものエスカレーターを乗り継いで上がったのち、今度は坂道（Leith St)をひたすら下っていきます。反対に帰りは上り坂ですが駅には地元民向けの小さな出入口(階段あり)があり、そちらの出入口を使えば近道かつアップダウンも少ないのでホテルのスタッフに尋ねてみてください。

駅から歩いて行ける距離にあり、Calton Hillにも近く、ロケーションはまずまず。 レセプションや従業員の対応も非常に良好。部屋のカードキーが不良で、動作しなかったが、従業員の対応はフレンドリーで手際が良かった。 部屋は少し狭いが、十分な広さのバルコニーがあり、そこでたっぷりくつろげた。 また訪れたいホテル。

Great

Excellent staff!!

We stayed at The Glasshouse (Glenlivet Suite) with our toddler from July 17–22. The hotel’s location is excellent—close to Edinburgh’s major sights but still peaceful, and the rooftop garden was a beautiful place to relax. Several staff really made our stay: Conall at the bar was outstanding with whisky knowledge and hospitality. Sam was kind and attentive, and a lovely staff member at breakfast gave great advice for a toddler-friendly park (Princes Street Gardens) and warmly engaged with our son. The room was well-appointed with thoughtful touches like whisky and chocolate, and the nearby car park with a 50% hotel discount was a plus. However, a few areas missed the mark for a five-star hotel. Housekeeping was inconsistent (we had to ask repeatedly for basic things like towels and trash pickup), turndown service was minimal, and room service was slow and underwhelming. Breakfast, while served with warmth, was overpriced for the quality. The bar could also benefit from light food options. We appreciated the thoughtful staff and setting—but consistency in service would go a long way in delivering the luxury experience The Glasshouse aims to provide.

The staff was some of the very best at any hotel I've ever stayed. We enjoyed our time so much we purchased a print of the hotel to help keep the memory. Highly recommend!!

Wonderful hotel. Great location.

The layout is odd.. you enter on the ground floor… then take a lift to the third floor… then walk a long ways to a set of stairs and go down tone or two flights to your room. Later we learned there is a service elevator that one can use.

The hotel is in a very convenient and central location. The hotel is unique in its own ways and as it was built over a historic site. Rooms are big and comfortable where mini-bar is all provided for. The interesting part of the hotel is that to get to certain parts of the hotel rooms (in my case which is on floor 1), you have to go to 3rd floor, walk across a long walkway of rooms before reaching a bar area in order to head down another 2 floors to get to my room. Kinda of inconvenient especially when you have big luggages to drag along. Saving grace was the hotel staff were all vert kind and during the check-in, the staff actually helped to move my luggage as he showed me the places.

Allt var jättebra. Läget är perfekt. Personalen supertrevlig. Rummet var rymligt och välstädat varje dag.

Before we were told about the hotel we were charged £95 of ‘incidentals’ the minute we walked in the door. Room very difficult to find (life up to get a lift back down). Not well sign posted st all and we got in and out the lift 3 times to find reception and leave. No plug at side of bed for charging phone. No bath in room as per autograph room description. Room not suitable for small children in an emergency to get out quickly. My soon has mobility issues and the bell boy had to give me the case and he carried him instead.

Amazing service and enviornment.

I expected more from a 4 star hotel......

Lovely room but a bit dated and room was freezing when we got in (late should have been by 3 not in until 3.15) and heating in the room did not work they did try and fix but it still didn’t work they also offered to move our room but we would not have had a balcony overlooking the city so chose to stay had electric radiators and a blow heater but looked a bit tacky in a suite!!!

Great location . Staff were amazing . Room was ok expected better . Shower tray leaked onto floor in bathroom pillows provided were too soft although we did not mention this I’m sure they would have sorted this. Duvet was a bit thin for time of year. Just little things you don’t expect form a 5 star hotel

Great location, great friendly staff, convenient route to parking garage (once we figured out which elevator to use after being jet lagged). Room was very clean, had a great view of Calton Hill, wish it was warmer to sit out in the garden (not so much in January) but overall very pleased with hotel. One minor issue with the towel heater not working.

For a 5 star it sure is lacking a lot of the usual amenities. Didn't seem like anything was actually in the building itself, and the surfaces have seen better days. Everywhere you look there's paint chipping and carpet coming up. Pool was in the mall next door? It was our first time in Edinburgh, so we didn't have time to check but last thing I want to do is wander OUTSIDE and AROUND in my bathing suit and coverup to what seems to be a public pool. Bed wasn't very comfortable. Breakfast was not included and we couldn't get any sort of breakfast cocktail until noon. Also they charged us over $500 for laundry services when we clearly stated "no drying cleaning, regular drum washer/dryer services" for 23 pairs of socks among other necessities when you're traveling to 5 countries in 3 weeks. After having previous good experiences with using the laundry services in other hotels, I would highly suggest otherwise in Marriott branded hotels as they see nothing wrong with the exorbitant charges. They're not trying to make it easier for travelers, they're trying to make money. I would not stay here again. It is not worth the money.

Great stay!