Lovely hotel with nice pool and several food and drink options. We were only staying on our last night so we'd be close to the airport. The only complaint was we were in a back corridor with hallways that echoed and we could hear our neighbors.

We stayed here one night before leaving Belize and recommend staying here.

Great beds lots of pillows, fridge and microwave in room.

Room not clean. Shower did not work. Bar okay. Food okay.

Restaurant staff was exceptional.

Staff was very accommodating, rooms were very clean. Restaurant was delicious.

It was ok, I thought the omelet was a bit small compared to other places. Keep yogurt in stock

I didn't like that the maid messed with my things on the counter.. but worse.. our suitcases!! Nobody should be touching our suitcases!! Wanted to enjoy the pool before we left.. FULL OF KIDS !! That were not staying there!!! Staff was great.. but so slow and only catered to my boyfriend and never asked what I wanted to drink..

All is fine but the service is outstanding!

The worst our shuttle was no where

Very nice hotel

Aside from one of the front desk ladies, who was a bit terse, the hotel staff were very friendly and helpful. The food was also good, and the kids had fun in the pool. My only gripe was the US$37 charge for a 15-minute airport shuttle.

The breakfast buffet was so delicious! All of the staff were friendly and helpful. The outdoor pool area was clean and beautiful.

Yes

Unfriendly staff, room charges not permitted for restaurants or lobby purchases. Arrived at 3pm for check in, did not have a room till 5:30pm. Had lunch and dinner at the restaurant, and breakfast next morning at the café: waited more than an hour and a half for food on all three occasions. For dinner: ordered one cheese pizza, took almost 2 hours and showed up raw in the middle. They brought it back 40min later, still raw in the middle having just been broiled on top. Two towels provided in room for 2 adults, 2 kids, and no towels available at pool area for swimming. Be careful, they have a house next door that they either claim you you booked instead of your standard room, or try to convince you to move to as an “upgrade” (our party had two rooms and experience both scenarios). Don’t be fooled, this is not on the property and not available through Expedia. It seems to be a side hustle. We were treated as an unwelcome nuisance throughout our two day, one night stay. Not impressed at all

I don’t think I should’ve paid for the airport shuttle

Reception desk staff are always pleasant, friendly and helpful

Yes

Friendly staff, good restaurant. Expensive shuttle.

The hotel staff were very friendly and helpful but the location was not great. The road in front of the hotel is very busy and loud. Our room was located almost on the road and the “window” we had looked out to a hallway. It was challenging to get any sleep. The food at the restaurant was okay.