'Upgraded' room was an indoor room without window. Superior room was a very small room (not 25m2). I requested high floor, got a room on the third floor. I requested a big bed, got a small bed with a terrible worn-out mattress. No closet to hang clothes, no place to put falcons in shower. The whole hotel is not worth a 4-star rating. At almost 1,400B/night very poor value for too much money! I will not book there again.