We had a double queen bed in our room. One bed had comforter with a maroon color stain, like old blood. Rather than asking for new sheets, we just slept on the other bed. During checkout process, I replied to the text as instructed but never got a confirmation that we've checked out. To confirm, I had to wait almost 10 minutes for an employee to show up. Service was good at check-in. Check-out was bad