ホテルフロント、サービス係の対応が素晴らしかったです。 ホテルの施設をとても丁寧に案内してくれました。 近くは出歩くような場所ではないですが、 隣接してモールがあるため、スーパーで大体の買い物はこちらで出来ます。

lucknowでインターナショナルブランドが存在しないためここには二回目の滞在です。外観はいいのですが、内装は古く清潔感低いです。レストランこ美味しくはないです。taj運営ということですがサービスレベルは極めては低いです。前回じゃ6月に滞在しましたがそのときはシャワーから冷たい水しか出ないので苦情を言ったのですがあまり気にしていない感じでした。今回はチェックインの際にお湯が出る部屋にしろと要求したのでお湯は出ました。この金額でこの水準はないですね。他にいいホテルも無さそうなので次回も泊まるかもしれませんが。

フロントはともかく、ガイドデスクの女性の対応が素晴らしかったです。ただ街の中心部から遠く、タクシーもいないエリアなのでホテルのクルマを使うしかないのが難点でした。

The service was top notch. The room was very clean but needs an upgrade. New carpeting, and replacing the twin beds with double beds would make a marked difference and align with modern luxury standards.

Very nice experience, as always

Clean rooms, friendly staff-- especially jelpful with my daughter, spa massage was done well by Anjali. Basant and Abu were great at cleaning our room. Anshika, Faheem, Neha, and Karan did especially well in dining serving us! Thank you!

Staff was very helpful and friendly, booked airport transfer with them and it was really good

Hotel should provide comfortable wireless phone chargers or modern IO such as USB-C. Carpet appear clean but aren’t spotless. People-Food-Courtesy is of top quality which made my experience comfortable. Thank you.

excellent

This is an excellent and legacy property. Have stayed here many times and it’s just absolutely amazing. The pool is lovely and the gardens are inviting. The cafe and restaurant are very inviting with music in the evenings.

The staff is very humble, breakfast have so many options, you will feel a family feel. Reasonable prices and very convenient to see all over Lucknow tourists places.

Amazing service. When I approached Monika for a mask, she asked me what was wrong. I mentioned that one person of our group had a cold/flu, she offered to send Kadha up to our room. This was delivered hot and soothing within minutes (free of charge of course). This ws much appreciated. The rest of the staff were also super courteous and helpful.

Super

Wow! This place is a must stay.

Seriously, this hotel needs updating. The rooms are very tired. The first night I was bitten by mosquitoes on my face. Even Aisha at the travel desk noticed. It’s not equal to the Taj at Mumbai. It’s the staff that give this hotel respect. We had Hussain as our driver and he couldn’t do enough. He knew Lucknow inside out. We enjoyed out stay only because of him. Aisha was very helpful also. Than you Hussain and Aisha for making our stay memorable.

Excellent property and sercices: what else you could ask for?

Excellent facility, staff

Everything was great! The team / staff were excellent.. specially Anushka & Pooja… both were amazing .. very professional and hospitable… will definitely stay at the same property next time I’m in Lucknow.

Very relaxing atmosphere and just fantastic humans all over the place

Its good over hall every thing good new items to eat different from Punjab. Good service. Thanks. We come again.