24時間入れるヒーティングプール，温泉が暖かくないとホテルサイドに連絡したら，責任者の方から，電話があり，改善しますと返事がありました。きちんとした，安全なホテルだと思いました。次に期待します。

全体的に古い感じは仕方がないですが、お部屋も広く、バスタブとシャワーが別々で快適でした。部屋の暖炉も電気ではなく、薪に火をつけるタイプで素敵でした。リゾートフィーが一泊35ドルずつかかるのは少し高く感じました。チェックインの際、お部屋をアップグレードしてくれ、ウェルカムスパークリングもありました。また、お部屋にはウェルカムワインの地元の赤ワインがコンプリメンタリーでありました。 二泊しましたが、出来ればゆったりと一週間くらい過ごしたいホテルです。 ただ、食事には少し困るかもわかりません。 また、機会があればリピートしたいホテルです。

It was a great hotel for us while I was enjoying winery tour for a couple of days. More than anything, it was so nice that wine tasting event was held in the evening everyday. Spa facilities were also good. Only the thing, I unfortunately could not book spa treatment on site based on limited availability. Spa capacity may look fewer.

ソノマに泊まるならお薦めのホテルです。スタッフの対応は素晴らしく、設備、雰囲気もこの地区では最高の一つだと思う。

Beautiful property and rooms. The coffee truck was the only thing that was disappointing. My latte was $8 and it was not hot and not well made.....someone should do quality control there. However, your spa and pool staff were amazing....so welcoming and eager to please - including the woman running the spa cafe (red head).

We had a wonderful friends weekend in sonoma. Mainly the hotel was really great - comfy beds, clean bathrooms and wine offered upon check in. We had a cabana at the pool and after a few hours, we discovered one of the cabana chairs was covered in ants. Very little was done to help remedy (we removed the towels and ultimately the wicker chair) and we were still charged the full amount for the cabana rental which was disappointing. Would still return to the hotel and stay, I'd just keep a more watchful eye!

Great stay!

After much maneuvering and accommodation the trip turned out to be enjoyable. Cost about $200 more than I had expected. However all in all we enjoyed our selves. Cameron the floor manager made an effort and it was appreciated.

The pool was disgusting. It looked like it had not been cleaned in a long time. The facilities are quite old. The room was clean and in good condition.

Terrible room Don’t accept the room 119 So loud Didn’t sleep 2 days because of the noises And the manager give us $ 100 credit ( have to spend on the breakfast) this is ridiculous Sad !!

The main pool was lovely and had a great bar and really good food, but the spa pool was terribly understaffed. The check in took a long time and they couldn’t access our Expedia reservation so we had to wait an extra 2 hours before we could get in our room. At Sante Azucena was a fabulous waitress and the food was great.

Relaxing spa day, lovely terrace restaurant, great service, my elderly mom has a health incident and they truly went above and beyond to make her feel comfortable.

Expensive for what it is a not enough food and not outrageously expensive optuons

The property is built in the mission architecture style that is warm and inviting. Staff was helpful whenever I had questions. There was wine tasting in the main building from one of the local vineyards that I hadn’t visited before. The wines were delicious and went to downtown Sonoma to buy. I ate in the bar and spa. Food was fresh and well prepared. What I think the property should add are walking gardens. We did get the massages at the spa. The spa features the warm mineral water from under the property. That was enjoyable to partake. What I think the property should invest in are walking gardens. The grounds are primarily just buildings (rooms, spa, main entrance) with outdoor pool and fire pit seating areas. Gardens would enhance the spa atmosphere. Sonoma downtown is about 2 miles from the property. We did walk to the downtown, but there are sections without sidewalk. So, the walk was not as pleasant as it could have been. I learned later that the hotel has a trolley to downtown. Overall, the hotel is in a beautiful location in a quiet setting.

We came in and it took a while for someone to check us in. Afterwards I was looking for coffee and I asked the front desk and the person there instead of letting me know that there was a coffee maker in a drawer inside the room, sent me on a pilgrimage to the outside bar for a 6 dollar black coffee. Those types of details definitely make a difference

Better service hours beyond normal 9am to 6pm sprcially for the spa.

Definitely a great spot to stay. I highly recommend it.

Exceptional kindness and all the staff greeted us with warm smiles and hellos. We felt welcomed and valued as guests

Exceptional kindness from all the resort staff they made us feel welcomed and valued. The property was well maintained and the room was magnificent.

Great place super nice and great views