Home away from home

Water pressure in the shower was terrible. The blackout curtains were not put in properly cause alot of light to come in the room. Breakfast is not included. I did request a cot by calling the front desk and I did receive it within 10mins. I knew the hotel was sold out because of hockey tournaments so I was very grateful to have received one.

Good location.

Renovated room, easy parking.

Clean room.

Very clean rooms. Friendly, welcoming and helpful staff. Walking distance to all types of stores (Grocery).

Clean room / great staff

Good location and good staff.

Clean room

Room was okay on the small side. Staff was nice. Stayed there as a team… Rough area, 2 cars broken into and one stolen.

Abrupt female staff on the phone at the front desk. Door to our room did not lock when pulled closed Roadside rooms are very noisy, heard the traffic all night, and sirens. Could hear the guest in the room next-door very easily. A broken car window glass shattered in the parking lot in the spot next to me, they gave me a broom to clean it up

Overall was very pleasant.

clean rooms

It was comfortable

Mal insonorisé. La porte de la salle de bain ne fermait pas

Staff was amazing however this room was not as great as our room last week Not as clean smaller bathroom Still a good stay overall

It was a pleasant day, beautiful room, and the staff was very friendly. I would recommend this hotel to anyone in the Kingston visiting the Kingston area.

There was an issue with the toilet on the second day but there was no maintenance staff on hand, so we were moved to an alternate room. The alternate room had no secondary lock on the door, which is a serious safety concern.

Newly renovated rooms, laminated floors

Room was not the same as advertised; advertised to look like a 5 star hotel, when actually feels like a 2-3 star... Our thermostat also didn't function properly, could not cool the room and it was insanely hot so couldn't even sleep properly. TV was also very basic, had maybe 8 channels..