Nick
パートナーと 一緒に
8.0
/10
13週間前にレビューしました
Hotels.com verified review
We stayed there for the second time and love it. It's the perfect hotel stay for a couple looking for some relaxing down time. Great local restaurants and bars close by also. The issue this year was the hotel and pool bars are now including a 10% tip on all bills. This is not America so please stop this. If the service and product is good, then customers will tip. I had a very bad experience at the pool bar where a staff member had no idea what to do, and what to do with my order of ICE CREAM, so I sat for 10 minutes as a colleague was called - the cheek then to include a 10% tip for that kind of service - SERIOUSLY! The staff then ask if you would like the tip taken off which is awkward so most will leave it in. Not acceptable in our opinion and leaves a sour taste to an otherwise great experience.
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