A charming hotel from an older era with 2 excellent restaurants. Furnishings are a little dated and hot water takes a long time to reach the bathroom, but that just adds to it’s faded elegance.

This place is truly extraordinary. A MUST!!!

Chambre impeccable, personnel courtois

Accueil parfait, chambre agréable et calme. Charme d'une ancienne abbaye très belle.

Nice hotel good facilities. Disappointed that when we arrived, the rooms were cold although it was freezing out requested an extra heater which was promptly delivered

Chambre manquait un peu de chauffage et le bout du lit abîmé salle de bain neuve

Room was ok, bit draughty. Otherwise fine. Hotel is old so it’s to be expected.

Looking for an experience in France where you feel rich but on a budget? Look no further! Very impressed with the rooms, amenities and service! Would come again, just keeping in mind local restaurants speak very little French but the staff at the Chateau were very accommodating with a great breakfast.

Un lieu magnifique, un accueil parfait, de belles possibilités de restauration.

Close to room parking , convenient location. Few staff.

Tres bien Décor suranne

We have stayed a few times before but this time found the service less satisfactory. Welcome at reception was polite but no warmth. We asked about the heating in our room which hadn’t come on. The receptionist said she would come back to us but we had no response. Eventually it came on automatically. Leaves a bad impression.

Everything great.

Lovely ambience and excellent dining. Only issue was they couldn’t give us a twin room so we had to manage with a double Apparently you must specially request a twin in advance

Lovely grounds, peaceful surroundings

Nice chateau hotel, creaking boards and all. Very comfortable, nice room and bed, clean bathroom, however.... the service in the Robert 2 gastronomic restaurant was nothing short of awful, not due to the sole waitress who didn't stop for the 3 hours we were there, but the lack of staff and service. Food excellent when it arrived. We took the wine pairings, however with our finished entree plates in front of us for 45 minutes before a further 30 mins for the main course the wine pairing with the entree had long been consumed. The room service was poor. We were left without a toilet roll for our last day (we stayed 3 nights), and the upturned wine glasses were not clean, smelled strongly of stale wine! On our arrival the check-in queue was long with long waits - lack of staff. The hotel is showing signs of decline. Hopefully they can turn it around.

I love this place. It is not in any sense luxurious but it is extraordinary to be able to stay in a Mediaeval Chartreuse, where some of the most powerful men in France once lived life at a level that not many other people can have dreamed of. ( possibly the king!) Lots of people want to come here and it is a draw for weddings, Conferences etc. which needs to be factored in. But the staff were very charming and friendly and very human. It was a pleasure to spend time with a couple of them. We have visited three times and it is now very firmly on our map! It is a wonderful space.

Great property, great staff. Feel very welcome.

This hotel has gone downhill over the last Two years. Service is not good, furniture has disappeared from the bar which was most unwelcoming and extremely difficult to get someone to serve. We will not be staying here again. Shame.

J'ai aimé le cadre duu château ainsi que le parc. J'ai regretté que le restaurant gastronomique du chateau était fermé (manque de personnel) ???