Best place i have stayed

Perfect

Increíble el lugar

The location was excellent. Near Metro mover and walking distance to a lot of restaurants. Hotel was very clean. Didn't like the inconvenience to go to different elevators to go to your room.

It was a clean beautiful property , didn’t seem like much of their amenities were open during peak times and they nickle and dime you for everything. Staff is so so it seems like they gave us the run around because they aren’t all on the same page when it comes to information about most basic things. Heavy language barrier. An Elevator was broken everyday of our stay (5 days). Definitely not worth the price in my opinion.

Hotel maravilhoso

Excellent hotel- very trendy, excellent size rooms and bathrooms, stunning views and helpful staff. Extra point for the excellent choice of toiletries in the bathroom. Not great- Early check in was $100 per room, pool is in building next door (not super convenient).Free/walkable distance to the nearby public transport. Very good room service.

Good location

No upgrades and uncomfortable pillows and bed

Excelente ubicación con varias opciones de restaurantes para ir caminando. La habitación muy cómoda y amplia, también con un buen diseño. El servicio del front desk muy bueno. El único comentario para mejorar es que el servicio de ama de llaves no funciona luego de las 10pm y como hicimos late check in necesitábamos apoyo con el set up del sofá-cama (sábanas y colcha) y tuvimos que esperar 15-20min. Definitivamente nos hospedaríamos de nuevo aquí.

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The service is fantastic! The rooms are very nice.

Telèfono en la habitaciòn no funcionò nunca a pesar de que avisamos. Aire acondicionado no funciona bien Poca agua caliente.... demora en salir y dura muy poco tiempo

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N/A

The stay at Hotel AKA was a wonderful stay. The premises and rooms were very clean and aesthetically pleasing. The property was beautiful. The bed was super comfortable and I’m usually picky about the shower gel and shampoo provided but these were excellent quality and I loved the smell. I enjoyed the pool as well. I would definitely stay again but next time for longer.

Good

A localização do hotel é boa, mas as camas são pequenas para dormir dois adultos, achei que fossem maiores.

Great hotel for solo travel

TERRIBLE! The restaurant forgot our food order until we reminded them 40 minutes later, and then we had to wait another 20 minutes. We didn’t get the food credit we were supposed to get. We arrived early and asked about early check in, and were told the room would be ready “soon”. Almost five hours later, at 3:57 pm, the room was finally ready. If we had known it would take this long, we would have gone out, but we were constantly told it was “almost ready”. Room didn’t have sheets for the pull out bed, and the front desk seemed confused as to why we would need sheets. We were supposed to get bottles of water at check in, and we did - tiny, tiny little bottles of water. No complimentary glass of champagne as promised. To get to our room on the 16th floor we had to take an elevator up to the 25th floor and then another elevator down to 16, and each elevator took a long time to get there. I would never, ever stay here again. The staff seems confused about what it means to provide service.