We have experienced the following uncomfortable services:
- first night: the table lamp on the window did not light up. -> cause: wall outlet was out of order.
- second day: housekeeper did not replenish the toilet papers in the bathroom.
- third day: housekeeper did not change the hand towels in the bathroom.
- forth night(last night): the room light suddenly went out. no cause explanation was provided.
Anyway, if one or two troubles occur, they may be acceptable; however we consider that service quality of this hotel is not so high.
続きを読む
Verified traveler
8.0
/10
475週間前にレビューしました
Hotels.com verified review
The stay was quite nice, staffs are very kind. Room is also well.
We went to Belen area by car, it is just 10 mintues. For familiy there is an aqualium nearby airport. It takes 30miniutes from the hotel.
Location is pretty convenient.
O quarto estava impecável mas a funcionária que nos atendeu á chegada uma menina de 22 (grande mulher) espetacular
Milan
レジャー 家族旅行
8.0
/10
27週間前にレビューしました
Expedia Group verified review
Great location.
Jeffrey
2.0
/10
28週間前にレビューしました
Hotels.com verified review
Dangerous neighborhood. Staff not very helpful.expensive parking
Gregory
レジャー パートナーと 一緒に
10.0
/10
31週間前にレビューしました
Expedia Group verified review
Our stay at Vila Gale Opera was very nice. We were very pleased with the staff at the front desk. The lobby bar staff was also very fun and interactive. Very nice and clean room, the rooftop pool was enjoyable and views were amazing. Thank you.
MEHMET
出張
6.0
/10
33週間前にレビューしました
Hotels.com verified review
Gurultu… kopruden gecen tren, inunden gecen tren, kopruden gecen araclar, yetmedi tammustundenninise gecen ucaklar… ve sivrisinekler. Yoksa herkes icin yeterli:)
Deysi c
8.0
/10
38週間前にレビューしました
Hotels.com verified review
Uma boa experiência. Fica perto das docas de santo amaro e do LX factory, então tem boas opções de restaurantes. O café da manhã é bom e incluído no preço. O ponto alto é o roof top com piscina, com uma vista espetacular. Recomendo e posso voltar, com certeza, a me hospedar nesse hotel.
Wilson A
10.0
/10
40週間前にレビューしました
Hotels.com verified review
Hotel bem localizado, tem um problema de acústica que poderia ser melhor, por conta da ponte 25 de abril. Mas nao atrapalhou em nada. Cafe da manhã maravilhoso, atendimento atencioso e cortez. Quartos limpos, bonitos, tudo funcionando! Valeu a pena
Nilüfer
出張
6.0
/10
40週間前にレビューしました
Hotels.com verified review
Genel olarak otelin yerinden ve ortamdan hoşnut kaldım. Birkaç olumsuz yanı vardı. Yatak yeterince rahat değildi. Pencerenin açılmaması ve içeriye temiz hava girmemesi çok sıkıntı vericiydi. Özellikle dışarıda denizden gelen rüzgarlar eserken oda boğucuydu.
CLAUDIA
友人&家族
10.0
/10
40週間前にレビューしました
Hotels.com verified review
Foi muito boa
Frederick
8.0
/10
42週間前にレビューしました
Hotels.com verified review
Nice daily breakfast
Luciana
友人&家族
10.0
/10
43週間前にレビューしました
Hotels.com verified review
Hotel execelnte e com localização privilegiada para acesso à transportes.
Equipe muito receptiva.
Café da manhã excelente.
Boltando a Lisboa, me hospedo no mesmo lugar.
Luciana
友人&家族
10.0
/10
44週間前にレビューしました
Hotels.com verified review
Hotel espetacular, com spa.
Destaque para o cafe da manhã
steffen
出張
4.0
/10
47週間前にレビューしました
Hotels.com verified review
Der er meget trafiklarm på dette hotel- tog, biler og fly
stephen
6.0
/10
49週間前にレビューしました
Expedia Group verified review
Late check in as room not ready
Did not discount for my vilegale star card.
Outdoor pool closed.