We have experienced the following uncomfortable services:
- first night: the table lamp on the window did not light up. -> cause: wall outlet was out of order.
- second day: housekeeper did not replenish the toilet papers in the bathroom.
- third day: housekeeper did not change the hand towels in the bathroom.
- forth night(last night): the room light suddenly went out. no cause explanation was provided.
Anyway, if one or two troubles occur, they may be acceptable; however we consider that service quality of this hotel is not so high.
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Verified traveler
家族旅行
8.0
/10
488週間前にレビューしました
Hotels.com verified review
The stay was quite nice, staffs are very kind. Room is also well.
We went to Belen area by car, it is just 10 mintues. For familiy there is an aqualium nearby airport. It takes 30miniutes from the hotel.
Location is pretty convenient.
Breakfast was great, and options were clearly labeled by potential allergens.
Seppo
友人&家族 家族旅行
10.0
/10
18週間前にレビューしました
Hotels.com verified review
Mahtava aamupala.
Henrik
10.0
/10
23週間前にレビューしました
Hotels.com verified review
Bra läge, bra frukost
Margarida
友人&家族 友人と 一緒に
10.0
/10
37週間前にレビューしました
Hotels.com verified review
O quarto estava impecável mas a funcionária que nos atendeu á chegada uma menina de 22 (grande mulher) espetacular
Milan
レジャー 家族旅行
8.0
/10
41週間前にレビューしました
Expedia Group verified review
Great location.
Jeffrey
パートナーと 一緒に
2.0
/10
42週間前にレビューしました
Hotels.com verified review
Dangerous neighborhood. Staff not very helpful.expensive parking
Gregory
レジャー パートナーと 一緒に
10.0
/10
44週間前にレビューしました
Expedia Group verified review
Our stay at Vila Gale Opera was very nice. We were very pleased with the staff at the front desk. The lobby bar staff was also very fun and interactive. Very nice and clean room, the rooftop pool was enjoyable and views were amazing. Thank you.
MEHMET
出張
6.0
/10
47週間前にレビューしました
Hotels.com verified review
Gurultu… kopruden gecen tren, inunden gecen tren, kopruden gecen araclar, yetmedi tammustundenninise gecen ucaklar… ve sivrisinekler. Yoksa herkes icin yeterli:)
Deysi c
8.0
/10
52週間前にレビューしました
Hotels.com verified review
Uma boa experiência. Fica perto das docas de santo amaro e do LX factory, então tem boas opções de restaurantes. O café da manhã é bom e incluído no preço. O ponto alto é o roof top com piscina, com uma vista espetacular. Recomendo e posso voltar, com certeza, a me hospedar nesse hotel.
Wilson A
10.0
/10
53週間前にレビューしました
Hotels.com verified review
Hotel bem localizado, tem um problema de acústica que poderia ser melhor, por conta da ponte 25 de abril. Mas nao atrapalhou em nada. Cafe da manhã maravilhoso, atendimento atencioso e cortez. Quartos limpos, bonitos, tudo funcionando! Valeu a pena
Nilüfer
出張
6.0
/10
53週間前にレビューしました
Hotels.com verified review
Genel olarak otelin yerinden ve ortamdan hoşnut kaldım. Birkaç olumsuz yanı vardı. Yatak yeterince rahat değildi. Pencerenin açılmaması ve içeriye temiz hava girmemesi çok sıkıntı vericiydi. Özellikle dışarıda denizden gelen rüzgarlar eserken oda boğucuydu.