Left hand didn't know what the right hand was doing! Checked in with Dinner (but not extras) & Breakfast included and told that I could use the Spa facilities until 16:00 the next day but no robes in room and not allowed to use the Spa facilities the next day unless I paid £75. Note put under the door to pay extras at dinner but restaurant didn't pass any bill to reception to begin with albeit remembered what I had and paid. Reception Manager would not take the lead and answer my questions although she was in ear shot sitting at her desk a few meters away and left it to her inexperienced colleagues. Used to be a Member at Tring for years but going downhill similar to Tring...need to up their offering as The Grove in Chandlers Cross & Sopwell House in St Albans are far better.

The three course dinner was delicious

Very chilled

Excellent

Room very nice,and the staff were very helpful in overcoming a few problems.Excellent facilities Lots of parking space.

Bit of a let down dirty bathroom leftover hair in sink and bath, restaurant was understaffed felt sorry for them but a 20 min wait for a drink and menu is excessive. Place looks tired and badly signed, have no idea where anything is

Excellent beautiful hotel, excellent gym and lovely food. Really enjoyed my stay and will stay again .

Very good

Although a little tired in places, the overall ambiance and the level of service more than made up for it. I felt so relaxed and really enjoyed.

Lovely pool and gym , shame there wasn’t a separate bar instead of being incorporated with dining area , so if you was a later arrival , you wouldn’t be able to get a drink apart from water or coffee

Breakfast was poor

Staff were exceptional.

flies in bedroom windows were i kept windows closed but these glys were in room on ealls also fly blood on curtains it was disgusting. i woke ip with bites on me tomight i got burmi g blisters everywhete these are the long flys queens i will never go to champneys again

A wonderful place to spend time with family, has great walks, fantastic spa and pool.

All of the staff are super friendly and helpful around both the hotel, spa and restaurant. The spa is fairly run down, both of the steam rooms didn’t work. The changing rooms had a weird smell. The bedrooms were average, the taps in the bathrooms very unclean, covered in toothpaste.

Unfortunately, it was not worth the money as a lot of facilities were not available or they were not working

Issues re paying the bill

Nice place. Clean and quiet.

Its tired (or at least my room was,98). The layout is odd. Atmosphere is a bit drap. Its so big i think its an impossble task making this hotel a modern luxury unless its totally revamped. Location is beautiful as is the main entrance but it peaks there.

Spa itself and accommodation is excellent, service in the restaurant needs improvement, as does bar service, we were just ignored !!!! lots of others saying the same, not sure if it's a lack of staff or whatever.