Bien dans l'ensemble même si on sent qu'il a du vécu. Visiblement des travaux sont en cours pour améliorer l'hôtel.
John
8.0
/10
17週間前にレビューしました
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All good
James
10.0
/10
18週間前にレビューしました
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Lovely stay
Liam
パートナーと 一緒に
10.0
/10
18週間前にレビューしました
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Great location and comfortable room
Bernadette
友人&家族 家族旅行
6.0
/10
20週間前にレビューしました
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Second stay in 8 months with family group for a big birthday celebration. A number of issues that caused anxiety and wasted time. A twin room booked but given double (eventually resolved after 3 separate attempts). Fridge requested for junior suite was a freezer and child’s medicine frozen. Brother had to search for pharmacy and get new prescription on Sunday morning (Mother’s Day). Booked area in foyer in advance for people joining us at the hotel to continue birthday celebrations. Mentioned again at check in. This hadn’t been done and I was getting frantic messages whilst finishing the 80th birthday dinner in a nearby restaurant. No recognition made by hotel of the 80th b/d. Often hotels will make some little gesture. We didn’t see much difference between superior river room and a standard room. Everything had run out at breakfast 9.45 on Monday so queues at every food item until eventually more (hot water, milk, bread, cooked food) started to appear piecemeal. Bar area and staff was good and staff very polite. But the number of issues during a two night stay (3 rooms) for a special birthday has prompted me to write these remarks.
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Verena Maria
友人&家族 家族旅行
10.0
/10
20週間前にレビューしました
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Freundliches Personal
Joanne
パートナーと 一緒に
8.0
/10
21週間前にレビューしました
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Check in was completed by a friendly Australian young man and a very friendly local lady. Rooms were spacious and clean. Only issue - no fridge, but a minor issue. Great location-short walk to the many local pubs which were fabulous for drinks and food. Short walk across the bridge to the church and castle as well as the oldest pub - Sean's Bar. Had a great time.
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Stephen
10.0
/10
22週間前にレビューしました
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Room was comfortable and staff where very Helpful.
Gautier
パートナーと 一緒に
6.0
/10
22週間前にレビューしました
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L'hôtel est grand et agréable à l'entrée, mais les chambres, même très spacieuses, sont un peu vieillottes
Personnel à l'accueil aimable au minimum, l'hôtel dispose de nombreuses installations (ex : salle de sport, piscine, spa) mais aucune information ne nous a été partagée
James
10.0
/10
23週間前にレビューしました
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Clean lovely place
Shane
10.0
/10
25週間前にレビューしました
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Yes
Padraic
10.0
/10
26週間前にレビューしました
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Very clean, friendly staff, fab food, nicest stake sandwich ever! Really good deals if you prebook
Ciara
友人&家族 家族旅行
4.0
/10
29週間前にレビューしました
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No information given at check in about facilities, restaurants, breakfast, car park. Had to ask for the keys.
Service in restaurant shocking. Plates from starters never clearec. Mains put down beside them. 3 times forgot about drink order. All staff were extremely poor.
Room dated. Plastic shower curtain. Only 1 towel gor 2 guests.
Pool shower plastic shower curtains.
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Susan
友人&家族 友人と 一緒に
10.0
/10
29週間前にレビューしました
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Top of the wardrobe was full of dust..but the rest of the place was spot
Mary
10.0
/10
29週間前にレビューしました
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Room was spotless and a lovely bath too. I enjoyed the leisure facilities too. Breakfast was top notch too
Alan
パートナーと 一緒に
6.0
/10
29週間前にレビューしました
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Did not have breakfast.
Gian
10.0
/10
29週間前にレビューしました
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Very welcoming staffs. VERY clean room, great location, comfortable stay. Free parking and room UPGRade, thank you Megan at the reception.
Ann Marie
2.0
/10
30週間前にレビューしました
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Room was lovely but went for dinner worst experience of service in a long time. Would recommend to stay in the Sheraton if want a nice restaurant in hotel. Waiting staff possibly the laziest and worst IV experience ever I. A hotel. While you could see they were short staff