かなり古いロッジです、老朽化が激しく2階の部屋の歩く度にきしんでミシミシミシ、ドタンバタン！扉の開閉度歩く度木造のキシミが凄く響いて夜11時半過ぎまで音が鳴り止む事なく全く寝れない状況でした、日本円で約8万円ぐらいの宿にはかなり費用対効果が悪くコスパの悪い宿です2度といく事は有りません

ダウンタウン行きシャトルバス送迎はたいへんありがたい。

スタッフさんの対応が素晴らしい！ダウンタウンまでのシャトルバスも便利でした。

バンフのダウンタウンからは離れているが、無料のシャトルバスがあり、便利だった。

We loved it and wished we had stayed longer 😠❤️

Wine was promised it was not there and last movement they charged my room

Perfect atmosphere for travelling families with plenty of amenities. Room was spotless and staff were very friendly and helpful.

Bar is very good

Wonderful hotel in the mountains. Beautiful decorated very clean room. My daughter loved the wolf paintings. Amazing shower!!! Had a corner room and was huge!!!

It was good location to visit banff and ice field Has kitchen to easy to make few meals for family

It was a good location if you have a car. Shuttle service to town was nice but we had to wait extra time due to how crowded it was.

We had 2 stays at the resort couple of days apart. 1st stay was not great. 2nd stay better. In a better upgraded unit . The extra cost made that possible. Staff was relatively helpful. Place was clean. No wow about the place. But good for a base to explore Banff and surrounding areas.

Free shuttle and driver of shuttle was great. I forget his name super helpful and knowledgeable

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The setting is beautiful. The shuttle into town was a plus. Very friendly staff.

I want to warn people. The room was filthy. We asked for it to be cleaned and it wasn't. We had to do it ourselves. The outside property was run down. The sidewalks are cracked all over the place. The window didn't have a lock on the first floor. The screen window in the bedroom was so dirty I couldn't see out of it. The sheets and quilt were stained. Our shower curtain was missing (only one outer panel that covered only 1/4 of the shower). We finally left and paid for a second hotel. The manager Michael was very nice I have to say. She gave us our money back for three nights. I spoke to another manager at our new hotel and he said, "We get a lot of people from there coming here for another place to stay". They need major over hall and AC! There are wildfires all summer long in Banff and AC is a must!

Bed Linen and towels missing for 2nd bed despite our booking for 4 adults. I had to call reception twice for it. Unit dirty and tired. Unit1501 felt like a basement unit. Staff were polite but unresourceful. We paid a high season rate for a mediocre prestation worth a motel grade accommodation. Cost us 2.5 times a good hotel in Calgary. We then, looped back to this hotel on our way back from Jasper. No cancellation possible at that point. Paid for an upgrade, turned out to be a better experience.

The resort was clean, full of amenities that can be used. There is a shuttle that goes to Banff Town every hour which was also convenient. But the rooms upkeep where sub standard. The door lock looked like it was about to fall. Shower curtains and towel racks have seen better days.

Staff was nice. Property was run down for the price. Garbage not emptied in our room. Stay away! Breakfast was long because there was one waitress while the manager just sat at the bar. Manager could have easily got up and helped the one waitress but chose to sit at the bar at her computer. As a doctor I often look at how businesses could be more efficient and having these manager just sit at the bar on her computer while the waitress was slammed was highly unprofessional. I will not be back!

The mattress was bot clean on the pull out. It had stains. We asked for extra pillows and were told “we will try to find”. It was an OK stay.