ホテル良しスタッフ良し、良い時を過ごせました。日本から直行で言ってスタッフに驚かれました、２０年ぶりのサントリーニ思い出多く過ごせました。

スーペリアスタジオのタイプに３泊しました。スタッフはフレンドリーで良かったのですが、部屋の設備が古く、シャワーのコントロールレバーは抜けおちてきて水温調節がしにくく、お湯は熱いか水のとちらかで、ストレスになりました。また、部屋はシービューとなっていましたが、海の景色の前にホテルプールがあって、部屋のドアを開けるとプール客と目が会ったり、話し声が聞こえたりで、静けさとプライベート感を求めてきたにもかかわらず、全くそれらを楽しむことができませんでした。かなりがっかりしました。

Come and check out their view!

Sehr nettes Personal, sauberes und schickes Ambiente, Frühstück reichhaltig, auch wenn teilweise kalt. Parkmöglichkeiten in der Nähe. Wie in den meisten Unterkünften in Imerovigli müssen sehr viele Treppen erklommen werden umsonst Zimmer zu Rezeption und umgekehrt zu gelangen

Beautiful view and room

pas mal bémol escaliers pas d ascenceur

We visited Santorini for our 25yr anniversary and couldn't have picked a better place to stay than the Pegasus Spa hotel. It is ideally located near (but not too close) to the capital Fira, the facilities are excellent and the staff we friendly and exceptional at looking after our needs. We could not fault them.

Oke

We had a very disappointing experience from the moment we arrived in the hotel! Front desk is very rude and lacks empathy and they are very dismissal oriented. We could not check in our room until 6pm, we paid for the angel suites which is a room that has no privacy. This room is located right next to the hotels pool! Everyone will be able to see you at your room deck and pool. The views from the room are very beautiful but it does not make it worth what the rook lacks. The reservation department did try The breakfast is not good. The spa service is good and the luggage helpers are amazing!

Sehr nettes hilfsbereites Personal, Zimmer hätten etwas besser geputzt werden können zB Boden aufnehmen. Frühstück war ok, sehr zuvorkommendes Personal. Umgebung war sehr schön Thira gut zu Fuss erreichbar. Wir haben einen Roller gemietet und konnten so die Insel auskundschaften. Der Sonnenuntergang war grandios!

Complessivamente molto bello

The views from Pegasus were beautiful, but overall the stay was disappointing. Check-in was confusing and difficult to find, with us hauling heavy luggage down many steps only to be told it wasn’t the right location (even though we followed signs to the “Lobby”). The balcony areas lacked privacy, and staff often entered without notice. The worst issue was laundry service — I was told it would be ready by afternoon, but it wasn’t returned until 9:30pm, ruining our evening plans, and cost 65€ for just 5 outfits. For the premium price, these issues were unacceptable and I would not stay here again.

A Truly Exceptional Stay at the Pegasus Hotel From the moment we arrived at the Pegasus Hotel, we knew we were in for something special. The staff went above and beyond to make our experience unforgettable. Euthimhs, John, Maria, Efi, and Lona were all incredibly welcoming and attentive, offering us a warm, personalized service that truly made us feel at home. The highlight of our stay was when they surprised us with an upgrade to a gorgeous room. It was spacious, beautifully decorated, and had the most breathtaking views. The attention to detail in the room made it clear that the hotel truly cares about providing an exceptional experience for its guests. The hospitality from Euthimhs, John, Maria, Efi, Lona and many other incredible staff was second to none. Whether it was offering local tips, ensuring we had everything we needed, or just greeting us with a smile, their kindness and professionalism made our stay even more enjoyable. If you're looking for a place where you’ll not only enjoy a fantastic stay but also be treated like family, look no further than the Pegasus Hotel. We can't wait to return!

It was a pleasant and peaceful stay in Pegasus hotel in Santorini. The staff was extraordinary, helping and polite. We look forward to stay at the same hotel again.

Amazing stay and staff were so helpful and kind. 10/10

Our stay at Pegasus Suites & Spa in Santorini was nothing short of magical. From the moment we arrived, we were treated with such warmth and genuine hospitality that we instantly felt at home in this luxurious slice of heaven. A special shoutout to Maria at reception, who went above and beyond to make our stay smooth and special. Her kindness, professionalism, and attention to detail made such a difference – she truly is a gem. And John from breakfast – what a star! Always welcoming us with a smile and making sure every morning started perfectly. His service was exceptional and he gave great recommendations for places to see and eat. Speaking of views – wow. The panorama of the caldera, with the iconic white buildings cascading down the cliffside and the deep blue Aegean stretching endlessly before us, was absolutely surreal. We spent hours on our private terrace soaking it all in. The sunsets were cinematic – the kind that take your breath away and make you feel like you're in a dream. The location is perfect – nestled in Imerovigli, which is peaceful and romantic, but still close enough to walk to Fira if you want more buzz. The suites are elegant and spotless, with that unmistakable Cycladic charm and modern luxury. The private pool was a highlight – serene, refreshing, and perfectly positioned for sunset views. Every staff member we encountered was kind, attentive, and genuinely eager to ensure we had a great stay. Thank you!

Our stay at Pegasus Spa & Suites in Santorini was nothing short of magical! From the moment we arrived, we were enveloped in warmth and hospitality that made our trip truly exceptional. We stayed in a stunning suite with a jetted hot tub, which was the perfect touch of luxury to elevate our experience. The breakfasts were an absolute highlight—freshly squeezed orange juice, perfectly cooked eggs, and a delightful array of croissants and pastries that started each day on a delicious note. The food at the on-site restaurant was equally impressive, earning a well-deserved five stars. We can’t recommend the chicken gyro, margarita pizza, trio dip, and salmon enough—each dish was bursting with flavor and beautifully presented. The staff at Pegasus went above and beyond to make us feel at home. Effie and Maria at the reception desk greeted us with genuine warmth and kindness, always ready to assist with a smile. Our server, John, was incredibly attentive and made every meal a joy. The entire team showed remarkable care, especially when they promptly arranged a mattress cover for our bed to ensure my pregnant wife’s comfort—a gesture we deeply appreciated. The spa experience was divine, with massages that left us completely relaxed and rejuvenated. The hotel’s prime location next to 180 Sunset added a vibrant touch to our evenings, as we enjoyed the live music drifting over from nearby, creating an unmatched atmosphere

My stay @ Pegasus Suites & Spa was exceptional! We were in the Executive Suite which was spacious with a private hot tub, a private patio area, with a view which was phenomenal! We were treated like royalty & so much attention to details that made us feel so special. They even placed rose petals around the room to create a romantic atmosphere!! Effie & Maria were the hospitality staff, who provided tons of info to help us to navigate Santorini. Alorna who was our server for the breakfast buffet everyday was a delight & made sure that we had everything that we needed. Pegasus is located in between Fira & Oia - which made it perfect to access both areas easily in a car. You can actually walk to Fira!! Pegasus gets 10 stars from me!!

Excellent views, staff, and accommodations!

Very nice hotel, clean, well maintained, friendly staff. Rooms have great sunset views over the caldera. Location is really good as its 2 minutes to the local bars and restaurants, only 15 mins walk to busier Fira, and we also walked to Oia in under 2hrs. Highly recommend this hotel