総合評価とレビュー Wyndham Alltra Punta Cana All-Inclusive Resort

Me encanto , es un lugar tranquilo justo para descansar lo unico mal es la playa porque tenia muchas algas y pienso que deben limpiar mas esa zona porque de ahi parte la belleza del hotel .

Excelent!!!!! 1++++

Everything was beautiful. Room was amazing. Beds were great. Lots of choices for food venues. The grounds were both beautiful and very well maintained. Staff were awesome! Best vacation stay ever!

The property looked modern, beautiful, clean and was very inviting. The property was well laid out, and had an enormous pool that spanned most of the property. The food was great and the staff were very friendly and made us feel like family. Ricardo and Clavel are crowd favourites and their warm and jovial personalites are the reason for this. I wasn't able to swim at beach because there was an over abundance of sea weed in the shallow waters, at the time. The very enjoyable water park more than made up for this. I really enjoyed my stay. 9/10

Beautiful property landscape awesome

Beautiful resort and very kind people. There were minor issues but nothing that makes it hard to enjoy the overall property.

This was our second visit to this property - but the first since it was taken over by Wyndham. It did not disappoint. The property is absolutely stunning. We lucked out - there were probably less than 200 guests on the property while we were there. The pros: *The staff is so kind and respectful. Always so helpful. Shout out to Ana in the VIP concierge and Pedro from the Activities team. *The property is immaculate and gorgeous. *The rooms are a good size - beds are super comfy. *Price is hard to beat. The cons: *Food was ok. Not great. *Not sure the club upgrade is worth the money. *Disappointing that there was a charge for wine other than house wine. While the hard liquor, beer, and basic wine was free, if you wanted anything else you had to buy a bottle. *Sometimes it felt a bit like there was always an "upsell". We went to the spa, and they were pushing their products on us afterwards. A little upsetting when you've already spent $250. Will we go back? Probably. Hint: Don't rely on public taxis. We booked a driver ahead of time through the hotel. They were waiting for us at the airport and were courteous, good drivers.

Very clean and amazing food. The rooms are updated and decent in size

Comentario sobre mi experiencia en Wyndham Alltra Punta Cana: La experiencia en general fue buena. Las instalaciones están en excelente estado, la comida es de calidad y el trato del personal fue muy amable. Sin embargo, debo señalar una situación que afectó mi percepción del servicio: llegamos al hotel a las 9:30 a.m. y no se nos permitió ingresar hasta las 11:00 a.m., a menos que pagáramos un cargo adicional de 50 USD por entrada anticipada. Entiendo que esta es la política del hotel, pero considero que es una práctica poco flexible, especialmente cuando la mayoría de los hoteles en la zona permiten el acceso desde horas más tempranas sin costo adicional. Además, al momento del check-out, se nos indicó que debíamos salir a las 3:00 p.m. o también se aplicaría un cargo adicional, lo cual no es habitual en otros resorts de la zona. Comprendo y respeto las normas internas del hotel, pero estas restricciones en los horarios de entrada y salida, sumadas al cobro extra, me llevan a no considerar una futura reserva en esta propiedad ni recomendarla, ya que la mayoría de los vuelos llegan en horas de la mañana y el huésped no debería quedarse fuera de las instalaciones por no pagar un cargo adicional.

Truly a spectacular experience. Me and my mother visited for a few nights, and were amazed by the efficient of staff, the cleanliness of the hotel and the amazing dining options available during our stay. The staff were amazing and were dedicated to keeping us engaged through various activities offered, like aquafit,volleyball, basketball, Zumba and so much more. An incredible thank you to Wilbin, a staff member who kept me laughing throughout our stay. The only recommendation that I have is for the show times to be moved to an earlier time. It seemed that the time between dinner and the show was quite long and after a long day of being outside we were exhausted. Overall, it was truly an amazing vacation and I would recommended this resort to everyone!!

Great service, nice Food and clean bedroom

Great staff great time

It was comfortable and the food was a 10

Amazing staff and people but terrible overall experience. The hotel is just not functioning, roof was leaking, sink and toilet clogged, food was cold, list goes on…

It’s good

Beautiful hotel! If you want a vacation for just relaxing, this is the place. The entertainment is okay; they could do better especially on rainy days.

Recommend

El hotel es grande y muy limpio en buenas condiciones debido a su reciente remodelación, pero necesita más atenciones hacia las personas de parte de los empleados, tiene muchas restricciones en cuanto a divertirse y el área preferred y normal es igual todo el mundo es tratado y servido por igual, también las bebidas alcohólicas son de muy baja calidad.

The staff was very nice

My stay at Wyndham Altra was overall pretty good, but there were several disappointing aspects that affected the experience. One major letdown was that the water park and lazy river were under construction during our visit, so we didn’t have access to them—something we had really looked forward to. Dining options were also underwhelming. Out of the four advertised restaurants, only one or two were open each day. The dinner buffet, in particular, lacked variety and often had many empty stations during the weekdays. Only on Saturday did the buffet feel fully stocked and worth the visit. While most of the staff were generally friendly, the service became noticeably less pleasant when asking for additional food. On multiple occasions, requests for more food were met with judgment or outright refusal, leaving us feeling uncomfortable and, frankly, still hungry. Some staff members even ignored us altogether, which made the experience feel unwelcoming—especially for guests who don’t have very small appetites. Overall, while the resort has potential, the limited amenities and inconsistent service were disappointing and detracted from what could have been a much better stay.