さすが四つ星だけあってスタッフ接客含めて満足。

ホテルは、バーミンガム中心よりタクシーで２０－３０分程度かかりますが、18世紀に建築された外観は古きイギリスの雰囲気で最高です。周囲は庭園があり、すぐ横にゴルフ場といった緑に囲まれたホテルです。部屋も素晴らしく清潔でした。ただ、古い邸宅を改装しておりますので、エレベータなく、荷物を運ぶのには難点があります。ホテルの人に頼めば問題はないと思います。朝食は、料金に含まれたコースで予約しましたが、注文で料理してくれるので温かくおいしいものでした。フルーツ等一部はブッフェスタイルで食べられます。今回利用しませんでしたがSpaも完備しており、夫婦やカップル二人での良好には最高と思います。

The spa was beautiful and I enjoyed my 18th at your hotel.

yes and Yes

There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden

Lovely stay

Amazing as always thank you

Nice room, lovely staff, all friendly and helpful. Great location and quaint

Great old building. Clean and modern but with oriental features. Food great

Warm and friendly staff. Great rooms and a dog friendly delightful breakfast.

Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!

Very friendly staff and nice and cosy room. Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge I would definitely stay there again for

Staff were superb. Spa and pool lovely. Room great. Thank you

Room and staff were good. Breakfast was very poor. Luke warm and poorly done.

Charged me twice for the room

Its wonderful. We had a couple of days and everything was on form. Breakast was especially good

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Excellent team, great facilities, the room was clean, comfortable and well proportioned. Reception were extremely friendly and helpful. The food was excellent and restaurant service friendly and courteous without being overbearing. We really enjoyed the spa facilities and the grounds were lovely. We will definitely go back.

Friendly and helpful staff

The staff were very obliging .The receptionists were welcoming . The restaurant staff were always helpful. Unfortunately the restaurant was too small for the number of people wanting breakfast. Meaning staff rushing around trying to please and cater for all their clients.