Great staff!

Todo muy bien, el personal super amable sobre todo Raul y el otro muchacho toallero perdon por olvidar el nombre pero ambos muy trabajadores, un poco de ruido por aire acondicionado

Staff was friendly, food was good, and rooms were clean! Beds could use an upgrade but ocean view and location made up for that.

Buen servicio.

The building needs remodeling. If you end up in the X31-X60 room number range, where X is the floor number, you will be exposed to the central air conditioning compressor system, which is noisy. The shower drain has no smell lock, so the sewage system exhausts into your bath room.

Clean and friendly staff!

Agradable

Muy bien

This hotel is a bit older but it is located right on the beach. The staff here were all extremely helpful, and the woman who cleaned our room every day was very thorough. We thought the cost of a junior suite was very reasonable and saved us on the cost of eating out. The hot water was not really that hot, and the decor is vintage, but we we would not hesitate to stay again at this hotel. Everything you need is nearby, and if there is anything you want help with just politely ask, they will do their best to help.

This was my second time staying at Costa De Oro in less than 2 months because this resort hotel is excellent for the value. All the staff is very friendly, the rooms are clean, the location is perfect. We had some minor issues which were handled far beyond our expectations to ensure we will be staying at this resort again when we next visit beautiful Mazatlán.

El wifi no existe. Las habitaciones son muy viejas y si quieres algo más moderno te cuesta más.

The room was way better than i expected for older hotel. Pool was excellent. Couldn’t get a better view. Housekeeping staff was excellent. Can’t remember her name but she was a supervisor i believe plus maids took very good care of me. Dining room had good meals

Nice warm pool all day/night 9pm long, huge win with my whole group. Everything was clean, staff amazing. We were impressed that from our rooms we could hear ocean. I loved the fact that we were so close to the Ocean. We couldn't even hear the traffic from front of hotel. We always felt safe. When u hear that people have been coming here for the last 30yrs. I fell walking on the big rocks at outlet, came back to Costa de Oro, went straight to life guard- Ricardo, i didn't have to ask, as soon as he saw blood he started working on me. I had him, 2 security guards n an English speaking front desk man helping me. Ricardo did what he could, then they sent me to in house doctor. He did what he could but because it was Sun he couldn't get extra supplies. So he called the ambulance and they took me to the marina hospital. They were great have to have 5 stitches to my head- from the time it took from life guard to end of hospital was 2 hrs...way faster then here in Alberta...I probably would still be sitting in emergency here. Everyone took great care of me. The only thing our group would like is more softer beds. I would also like a fridge in the basic rooms (since even in all inclusives they have fridges) and i wish there was a gym but I survived, I used the pool and ocean to exercise.We loved this place better than an all inclusive. We loved trying out all the different restaurants in area. We tried different place every night, prices were good n so were the portions n flavours.

Buen servicio.

Todo perfecto

The staff has been wonderful. Polite, helpful, courteous. Always ready with a smile, wave or a greeting. Our room was kept very clean. Location is great with the perfect spot to view the beautiful Mazatlan sunsets. We were scheduled to stay one week. We stayed two, thanks to the kindness of staff.

La habitación, excelente, limpia y muy buen servicio ( solo la televisión muy chica )

Si

Vista

1st room was not good. They did graciously and with no questions asked moved us to another room that was much better. Just a tip, when you book, ask for a room in tower2.