朝方にホテルのwifi不具合で、緊急で連絡取りたいことがあった際とても不便で、スタッフの対応もよくありませでしたが、復旧してチェックアウトの際は謝ってくださったのでAll okです。 そこ以外は本当に親切丁寧なスタッフ、清潔で快適なお部屋！バスローブが肌触りよく最高！でした。

Yes

Great stay , fantastic value

Good functional Hotel with spacious rooms.

The location was great and so was the hotel. The staff could have been friendlier.

We had a lovely staycation. Kudos to the hotel manager who is very kind and accommodating to all the guests.

The room was clean and well serviced. Our only complaint was with the shower over the bath. As older people, showers over baths are not the best but they would be helped if the were a vertical grab bar to steady oneself. The provision of a grab bar for the bath is all vwry well but support when using the shower seems to have been forgotten. Breakfast was good and the staff there helpful.

Excellent overall

Very enjoyable stay staff great evening meal very good only complaint is the breakfast looked very nice but was cold lukewarm

Clean Rooms. Helpful Staff.

First time I’ve never really been impressed with the staff. On arrival they didn’t even acknowledge our presence - both tapping away on their computers - until one finally acknowledged us and said the other one would check us in. After another while, she finally just said “surname”!! No smile, no greeting. Nothing. Apart from that, great hotel as always. Close to great restaurants and walking distance of town.

Brilliant staff-friendly, helpful, excellent food, quantity and quality, plenty of options. We had a twin queen room, massive comfy beds, big room, strange setup bathroom but still clean, could do with a spray air freshener in there though. Not bad location, free parking, rooms very warm. Didn't have dinner in the restaurant so can't comment, but it's the same restaurant for breakfast and that couldn't be better. Breakfast items replenished efficiently. Thank you to the staff for a great stay.

Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge.

The staff were very friendly. Easy to park and get to reception then up to the room. Room had a bath which was lovely

Room was spotless with plenty of space perfect all round

The hotel was fine reflecting a four stars hotel. The room was clean and spacious, the staffs were very helpful, the location, being at the bay, is great and the breakfast was great too. I highly recommend the hotel and will consider it for my next travel to Cardiff!

Good hotel expensive breakfast

We often stay here and usually sleep well although this time we were in room 125 and there was a constant sound similar to air conditioning (ours wasn’t on) though the night.

sorry we dont eat breakfast

Great stay here, staff were so lovely and very helpful. We had a very clean and spacious room and amenities were good