From the outside it looks like a classic 90s resort, maybe some would call it dated, intimidating, but the room themselves are beautiful, and offer plenty of space. The view is pretty good but I really only got to experience it for a limited time. For the price its a great deal with plenty of tools to accomodate a multi night stay. I partook in the Pizza and it waa well made, it alao helped that there were plenty of shoppes close when i forgot my towel back home! Ill definitely rebook next time I need my vacation days

👍

Beach view as great

Loved everything about our visit. Thank you.

Todo limpio y ordenado el personal muy amable , hubo algunos inconvenientes 1 el depósito de agua de uno de los baños estaba muy lento 2 uno de lis lavabos estaba tapado no drenaba y otro fue la alarma que no la podían apagar había huéspedes que hicieron ruido en los pisos 15 y 16 a mi me tocó en la habitación 1459 Entiendo que hay huéspedes que no se saben comportarse.

Will return in the future

I did not like the fact that I have been coming to stay at this hotel for 13 years and this last room in Aug could have been better my bed was wet all over and they put me in a room but I had to walk up to the desk with all myself because the man never return to tell me where I was going to be moved too and it was 11: 00 at night and I had to dry my blanket and they did give me money but the fact I had to go dry my blanket that late and had to leave the next morning!!

Great place and people!

Great view, lots to do, close to everything, they have a Starbucks downstairs

Roaches. Balcony had ashes everywhere. Got den

Everyone was very professional.Beautiful family oriented resort.

Great stay

The unit was in poor condition and very dirty. The ac unit was rusting out at the bottom. The furniture was in poor condition. It was very noisy. Our first night a fight broke out at 4am in front of our unit with extremely profane language. Needless to say we spent one night and checked out! Awful experience.

nice view and ok room but building itself pretty dirty . garbages bags outside of hallways from evening before roll next afternoon. wet towels in hallways

Our main complaint is regarding the room we reserved. We booked our stay for a North Ocean View Junior Suite, opting for the additional room over a direct ocean view, both for the comfort of our family of 6 and to give our oldest child more maneuvering room, as they use a walker or arm crutches to assist with walking. This suite has two queen beds and a king bed in a separate room. Upon arrival, we get checked in, go to the 6th floor, and find our room has a King bed, pull-out couch, and a Murphy bed. Also the bathroom was so small, or oldest child could not functionally use it. We went back to the front desk to speak with management. Apparently, we were "upgraded" to this ocean view room with no notice. We asked to be moved to the room we booked, but another family had been placed in the last functional suite available, because they checked in before us. Management did at least move us to a room with a more accessible bathroom on the 9th floor, but it was still the same configuration as the 6th floor room. My issue with this whole experience is that there was no notice during booking on Hotels.com, on the Grand Cayman Resort website, in follow-up emails, or via text or call that notified our room could simply be changed without our input or knowledge. A manager on duty simply made the decision on what appears to be a simple first-come, first-serve basis, despite the fact the resort specifically states check-in is at 4pm and we were at the front desk at that time.

Great

Everything is super good, the people at the hotel are super friendly

Property is a little dated, especially in the hallway/parking garage area. Would be nice if the put new carpet in these areas. Seems a lot of the wear in tear in the rooms has been renovated but spring breakers seem to damage the room and the hotel is struggling to keep up with some maintenance. Overall the rooms were quiet as they muffled the DJ that goes from 11-11 at the pool. Staff was nice and helpful, and room was clean despite negative reviews on this.

I preferred this over caravelle, no bugs in my room, nice big balcony, only down fall no late check out you will pay a whole day if you check out after 11

smokers in the children's area, I do not recommend this place, do not take your family there. The common areas and the pool are full of smokers, and when you file a complaint, the management does nothing.