We booked a two-bedroom suite expecting comfort and basic amenities, but this stay missed the mark in several ways. For starters, there was no refrigerator or any appliances at all. It’s hard to understand how a suite doesn’t include at least a mini fridge or even a blow dryer—those feel like standard essentials.
The furniture was noticeably outdated, which didn’t match the expectations set by the photos online. The pools are small, the pictures make the pool look much bigger than it actually is.
During our stay, one of the ceiling fans stopped working. Maintenance came and removed it but never replaced it, leaving us without proper airflow. Luckily there was AC in the rooms.
The buffet food was just okay—nothing memorable and definitely lacking flavor. So we ended up spending most of our time (and money) eating at nearby restaurants just to get better quality meals.
On a positive note, the staff was friendly and polite throughout our stay, which we appreciated. However, based on the overall experience, I wouldn’t choose to stay here again.