The room had dirty sheets, hair in the sink, and ants all over in the bathroom. Our room was run down clear effects of water damage from above. The ac/heating unit was so loud we woke up every-time it kicked on. Poor cell service in room.
I had called 5 days prior asking for early check in man said that’s not a problem at all, when we got there a different man was mad and told me that they never guarantee early check ins. He had Zero people skills then was complaining about his co worker in front of us.
Also If u have mobility issues there’s no rooms that I saw that didn’t have stairs to get to. Main floor is basement level and no elevator.
The only good thing was the breakfast & the reason for the 2 ⭐️or would have been a 1 ⭐️