新宿で最高のホテルです。間違いなくまた泊まります。

ザ・ノット 東京 新宿での滞在は素晴らしかったです。朝食は美味しく、スタッフのサービスは本当に素晴らしく、温かくプロフェッショナルで、とても親切でした。ホテルは新宿駅から徒歩約15分、東京都庁にも非常に近いです。夜は静かなので、ゆっくりと過ごすのに最適です。少し坂道があるので、ご高齢の方はタクシーをご利用いただく方が便利かもしれません。強くお勧めします。またぜひ利用したいと思います！

この宿が大好きです。立地も最高です。部屋も快適で清潔です。

ホテル滞在中に体調が悪くなり、スタッフに病院に行くのを手伝ってほしいと頼みましたが、病院の名前を教えるだけで、病院とのやり取りを助けてくれませんでした。一人で病院に行きましたが、病院のスタッフは英語が話せないので、医者に診てもらうことができませんでした。また、場所もかなり遠く、不便でした。ベッドと枕が硬すぎて眠れませんでした。

スキーに行く前に1泊だけ滞在しました。スタッフはとてもフレンドリーで、チェックインとチェックアウトの際に親切に対応してくれました。荷物を安全に保管してくれて、その後の移動についてもアドバイスをくれました。ビュッフェ式の朝食は素晴らしく、ホテル内のベーカリーも美味しかったです。ホテルは静かな公園の向かいに位置しており、午前中の散策の後、屋外でランチを食べました。部屋は小さめでしたが使い勝手が良く、予想通りバスルームも小さめでしたが清潔で使いやすかったです。窓を開けることができ、暖房/エアコンと併用して温度調節もできました。ベッドは硬めですが快適で、枕も気に入りました。1日1本運行している新宿から白馬へ直通の電車に乗る予定なら、立地は最高です。白馬へ直通のスノーバスにも比較的便利でした。

部屋は居心地が良く快適でした。アメニティも充実していました。ホテルは新宿駅と渋谷行きのバス停の近くにあり、ホテル周辺では主にバスを利用しました。

Comfort and strategic hotel, only 1 km from Shinjuku station, using a pin code to open the door.

Room comfy but some time glass in room no cleaning, breakfast delicious, Bakery & Pastry top taste .

The hotel is awesome. Clean and well organised. I stayed here for 3 days with Mom and Sist,and it such a wonderfull experience. The bus station is 3 mins walk distance and the shinjuku station is only 15 mins walk. Easy accsess.

Hotelnya bagus dan bersih, sesuai ekspektasi. Cuma sayangnya jalan ke subway station rada jauh sedikit, dan hotel tidak menyediakan shuttle bus untuk ke stasiun terdekat.

Location is very far from train station, and I was informed that the hotel will profide free shuttle bus from station however there is no such service availabe. The wall is very thin, I can hear noises from the next room.

This hotel is clean. Near subway around 5 walk. Not too crowded. This is my second trip to stay in this hotel

I stay only 1 night, have a good chinese food restaurant next to the hotel, the hotel was clean & the staffs were nice. But the location quite far from Shinjuku station if you wanna walk and bring big luggage, better you take taxi from Shinjuku Station.

I had the most pleasant stay here. Really love the interior design especially the lobby area, cafe, and lounge. The location near to bus station and still possible to walk to the train station. Definitely will come back again if I stay in Shinjuku :)

Very compact, cozy, clean.. Simple and minimalist design.. Love it.

Very good for family! The hotel’s amenity was also excellent and the front desk person is very friendly and fluent English. The interior design is very mininalist and stylist!

Nice place, good location, near from station, city park and great ambience.

Many bad experiences: 1. Front office staff does not understand vouchers. I tried to explain, the staff won’t listen. We end up spending 1 hour for check in. 2. Breakfast buffet greeter is a black man who spends more time sweet talking and chatting with caucasian guests. The restaurant is full, and he just took our breakfast vouchers and ask us to find our own table. This happened 5 mornings. 3. One morning, we have been assigned a table, put our tab on the table, but when we got back with our food, our tables were occupied by a white guy, our table tab were push aside. And the black buffet greeter didn’t care. He just asked us to find another table in the fully occupied breakfast place. So, we have to stand with plates on our hands looking for a place to sit by ourselves. 4. Check out time is 10:00AM. We stay in this hotel for 8 nights. When we asked for a later check out time, very politely and with smiles in our face. The front office staff, a Japanese guy, was very rude. He show us a piece of paper with the hotel’s policy on it. And said sternly like a jail warden “Read, this is our policy, it’s written in here” Never ever book this hotel. Some of their staffs are very rude.

Unpleasant things happening to us: - When we check out, the front office staff would not get us a taxi. She said, if we want a taxi, we should have told them at least a day before 🤔??? - No japanese food at breakfast buffet. When I ask, the black buffet staff said “the boss decided we do not serve japanese food. If you want japanese foods, there are plenty out there”. What an impolite staff☹️. However, all the Japanese buffet staffs, eventhough they do not speak english, are very good, efficient & polite. - Check out time is strict 10:00AM. Not later!!!!! When we ask for late check out, the front office staff, rudely show us the written hotel policy: check out at 10:00, it’s written there!!!!!!!😨😨 - We have the deluxe rooms, however, our windows facing the windows of the next door building, which is an office. Even in the morning, dressing and make up should be done with closed windows. Very disappointing. The Knot hotel shinjuku is far from the high scores.

Staf hotelnya sigap dalam membantu keperluan, proses check-in dan check-outnya sangat murah. Kamarnya bersih tapi cukup kecil.