ホテルスタッフはみんな優しくて融通もききますし、どこでも笑顔で話しかけてくれます‼︎スパでもドリンクやスナックなど随時持って来てくれます‼︎ポランコ地区なので周辺にはオシャレなレストランなどが沢山有り治安もいいです‼︎

Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.

Me

clean rooms, friendly staff, safe location

Polanco is a nice alternative to Condessa. Hotel is located in the quiet heart of Polanco...very walkable for food and coffee. Lobby is well appointed but room decor is on the border between eurochic and vulgar. The art and green light around the bed come to mind on that latter end of the continuum. Room was large. Shower was wonferful. Bed and linens was very comfortable . Toiletries were high end. Room was clean but had to ask for daily cleaning two days when we returned in late afternoon and the room still hadn't been cleaned. Service kind. All were patient with our Spanish. Would stay there again but also want to explore other CDMX hotels.

Beware travelers, it is not a 5-star hotel. Rooms are poorly maintained (dented and scratched furniture) and the common areas are worn out. Not worth the asked price at all. Very disappointed.

Tinha uma festa no sábado que foi até às 2 da manhã do domingo. Impossível dormir

Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.

Todo bien gracias

I asked the staff about m

Very nice staff. Clean property. Awesome neighborhood with lots to do and see.

Limpia y agradable

Very nice, excellent location, excellent service, excellent restaurants!

Love environment around

It’s easy to go to Polanco, Lomas and the turibus stops a block away

Excelente servicio y ubicación

Definitivamente el mejor lugar para hospedarte sobre todo si la idea es ir a un concierto en el Auditorio Nacional, literal nos fuimos y regresamos a pie super seguro y en menos de 5 minutos. El hotel tiene por mucho la mejor atención de todo el personal y el buffet de desayuno está espectacular!!!

Excelente hotel!!!

Ruido del aire acondicionado y muy viejo ya el hotel, cuando uno se baña suena el lavabo como si de ahí saliera el agua

The hotel property is nice and clean. The staff are amazing at making you feel welcome and they’re very attentive.