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The location, property, restaurants and staff were amazing. Ask about renting an ebike from Skiz. They are extremely accommodating and the experience riding around Soldue was awesome

Prior to booking I emailed the hotel as regards parking for two motorbikes. I was assured there would be plenty of space and the parking for one one night would be free. As such I booked. On checking in I was told a double room had been prepared. I stated I had booked a twin room. Seeing as I was travelling with a male friend I was not happy. The receptionist told me they would try and sort it! Eventually it was sorted after some delay and reception not really seeming to care! Food and drinks were very expensive at the hotel. On checking out the hotel then charged me for 2 x parking (for motorbikes) despite them saying it was free. I stayed at this hotel hoping it would be a good base for me to return to with my wife for a ski holiday in 2027 - but based on the appalling carelessness attitude of staff I very much doubt that will happen. Overall it’s the poor staff that ruined this stay.

2nd time staying , always a pleasure.

無與倫比

Nos deram um quarto que não condizia com o que reservei , além do que era p pessoas deficientes e não queriam trocar , queriam que eu pagasse mais p mudar de quarto , no outro dia de tanto meu marido reclamar e falar que não iria pagar , nós mudaram de quarto , fiquei muito decepcionado com o hotel e com os recepcionistas .

The welcoming and helpful staffs, quick check-in and out, very clean inside and outside, wonderful service.

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Excelente

Staff was absolutely amazing. Every employee working made the difference between a normal stay and exemplary. We are looking forward to coming back.

great property and location. The staff was absolutely amazing!

Very courteous staff

Personalen var jättebra, när vi kom fick vi hjälp att parkera bilen. En tjej i buffen var jättetrevlig. Har varit på piolets ca 7 ggr och alltid nöjda.

Lovely staff always keen to help. The hotel team arranged everything to get us out onto the slopes first thing despite us arriving at the hotel late. We had ski hire lessons and lift passes arranged by the team on reception. With a ski hire shop on the lower ground floor and taxi shuttle to the gondola this made everything so easy and quick! Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon.

Fiquei recentemente hospedado no hotel e, de modo geral, tive uma ótima experiência. O quarto era muito amplo, extremamente limpo e confortável. O atendimento também foi impecável, com destaque especial para o Daniel, da recepção, que foi sempre atencioso e prestativo. No entanto, tive dois pontos negativos que considero importantes mencionar. O primeiro é que, na minha reserva, constava que o quarto possuía banheira de imersão, mas ao chegar descobri que não havia banheira. O segundo ponto foi em relação à piscina coberta. O hotel anuncia a piscina como parte da estrutura, mas para utilizá-la me foi cobrada uma taxa de 27 euros, sob a justificativa de que ela pertence ao SPA. Contudo, mesmo sendo cliente Gold no Hotels.com — benefício que inclui desconto no SPA — fui informado de que esse desconto não se aplicava à piscina. Ou seja, ao mesmo tempo em que a piscina não faz parte do SPA para fins de desconto, ela é considerada parte do SPA para fins de cobrança. Achei essa política bastante incoerente, até porque nunca tinha visto um hotel cobrar pelo uso da piscina. No geral, gostei da estadia, principalmente pelo conforto e pelo excelente atendimento. Porém, esses detalhes relacionados à transparência das informações e às cobranças adicionais realmente impactaram minha experiência.

Everything was fantastic! The staff was very attentive and kind. The rooms were lovely, the food in both a la card restaurants was delicious and the spa was superb. We enjoyed 2 very professional full body massages. The gym was also very good. Would love to come back some time in winter for some skiing.

Ma famille et moi avons beaucoup apprécié l’accueil ainsi que le cadre. Le restaurant était très bien garni, aussi bien au dîner qu’au petit déjeuner, ce qui nous a particulièrement plu. Nous reviendrons avec plaisir ! Patrick et ses petits jumeaux Chambre 409

Incredible Hotel & Service! We booked two suites and had a wonderful experience. The hotel is gorgeous, the restaurants are lovely, and the staff very kind. We will be returning. :)

Desayuno de calidad y variado. Excelente!!! Spa, excelente, aunque algo caro. No puedo decir lo mismo del buffet de cena. Pobre, en calidad y variedad, ( no había ningún pescado). No repetiré la media pension.

Magnifique