9.6
最高!
119 件のレビューより
清潔さ

9.8

快適

9.6

位置

9.4

サービス

9.6

旅行者のレビュー Villa La Massa

1ページあたりのレビュー数
20
40
トップレビュー
ラッキー
8.0
/10
699週間前にレビューしました

Expedia Group verified review

トスカーナのホテルだけあって、環境が素晴らしく雰囲気が大変気に入った。 ただ、スタッフの対応が今ひとつに思う。 頼んだことや、要求に気持ちよく答えてくれて助かった。 が、トラブル発生で事情があり、急遽飛行機の便を変更したいので、 チケットの手配を頼んだが、ちゃんと対応できていなかったようで 結局席がとれず、又ホテルに引き返し一泊することになった。 航空会社のスタッフが言うには、ホテルのスタッフはルーズすぎると怒られた。 どちらにミスがあったのか真偽はわからない。 ただ、ちょっと残念に思った。
Gohar
10.0
/10
15週間前にレビューしました

Hotels.com verified review

We had the best week at Villa La Massa. Every single member of staff made our stay super pleasant. Everyone was vert smiley, kind and helpful. The property, its surrounding and all the amenities are absolutely stunning. We loved our first experience at Villa La Massa and looking forward to coming back soon again. Kind regards The Pritchards
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Ebru
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
18週間前にレビューしました

Hotels.com verified review

Beautiful property, view of the river, gardens are amazing, worth the cost.
Timothy
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
19週間前にレビューしました

Expedia Group verified review

We came here for the last stop of our Italian honeymoon and were certainly impressed by the property, amenities, room, etc. but we were truly enchanted by the staff who did everything to make our stay the most memorable of our lives. There are too many people to mention them all by name but particular standouts were the bartender Alessio who, over the week, took us on a tour of various Italian amaros as digestivos, Mattia who was always happy to chat with us about the latest events of the Giro in the spare moments when he was wasn't tending to guests, and Vassilios who, on short notice when a wine tasting wasn't available, helped us pick a few bottles and walked us through the tasting notes and experience. Never in my life have I felt so much at home at a hotel. Considering the price, I initially thought this would be a once-in-a-lifetime experience for us, but now I anticipate it may become a required stop on any future European vacations we take, because it was so, so worth it.
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Adam
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
41週間前にレビューしました

Expedia Group verified review

The staff were exceptionally friendly and welcoming, making us feel comfortable from the moment we arrived. The breakfast was outstanding, with a great variety of fresh and high-quality options to choose from. Everything was well organised and very clean. We would happily stay here again and highly recommend this hotel.
Francesca
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
51週間前にレビューしました

Expedia Group verified review

5 stars isn’t good enough! This was my 2nd time staying here and I will definitely go back. The hotel is luxury mixed with cozy. The size of the hotel made us feel at home but also the luxury made us feel VIP. It was a slice of heaven. The food was amazing and location is perfect. Shuttle service to Florence is a quick 20 minute ride. The grounds made you feel like you were in the Tuscan hills. Fabulous!
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Aiman
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
54週間前にレビューしました

Expedia Group verified review

Everything was fabulous, we got upgraded to a suite with terrace overlooking the river and the hills. The staff were beyond helpful, very attentive to our messages. The shuttle service to downtown was excellent. This is the place to stay at when you want to enjoy Florence but stay away from the crowds. Will definitely come back!
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Elisabeth
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
60週間前にレビューしました

Hotels.com verified review

We stayed here for one night and it was a lovely stay! Very comfortable, nice restaurant and great service!
Amr
10.0
/10
63週間前にレビューしました

Expedia Group verified review

Lovely property that make you feel you are a guest at a friend's house. All the staff are simply wonderful. Thank you
jose
10.0
/10
65週間前にレビューしました

Expedia Group verified review

The most beautiful and relaxing and best service
Nicole
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
65週間前にレビューしました

Expedia Group verified review

We absolutely loved having a pool which had lovely surrounds and camping vistas of the manicured grounds. The courtesy shuttle was one of the main reasons we chose to stay here as it is about 15-20 mins drive from the centre of Florence. We would absolutely stay at Villa La Massa again if we visit Florence.
Martin
icon-レジャー
レジャー
10.0
/10
66週間前にレビューしました

Expedia Group verified review

An Idyllic Start to a Tuscan Journey! I couldn’t have imagined a better place to begin a three-week vacation in Tuscany. Villa La Massa strikes a flawless balance between refined architecture, understated luxury, and genuine hospitality. The staff was both highly professional and warm, the gardens and pool area were immaculate, and the food was excellent. One detail worth noting — the pool was initially heated in late June during an intense heatwave, but after a simple mention, the team promptly adjusted the temperature. My only suggestion would be to extend pool hours in summer, especially when it stays light until 10:00 p.m. Overall, a perfect stay in every sense.
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robin
icon-レジャー
レジャー
10.0
/10
108週間前にレビューしました

Expedia Group verified review

Was an amazing experience, they upgraded us to a suite upon check-in. Service was impeccable, Tamara was a pleasure!
Mileidi
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
111週間前にレビューしました

Expedia Group verified review

Amazing property! All the staff is well trained. Beautiful garden, amazing views, great gym, spa.. breakfast was great! The general manager Elisa Peroli is amazing! We will definitely go back
Zac
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
111週間前にレビューしました

Expedia Group verified review

One of the best hotels I’ve stayed at. Setting is beautiful and the staff are exceptional. Will definitely be back! Thank you for making our stay so special.
Manuel
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
115週間前にレビューしました

Expedia Group verified review

Excelente lugar Mágico y muy tranquilo Excelentes vistas María nos atendió de maravilla !!! Regresamos el siguiente año
Michel
10.0
/10
116週間前にレビューしました

Expedia Group verified review

Simply perfect !
David
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
118週間前にレビューしました

Expedia Group verified review

The staff were amazing and it exceeded our expectation
Andy
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
119週間前にレビューしました

Expedia Group verified review

Amazing!!!
Roger
2.0
/10
121週間前にレビューしました

Expedia Group verified review

There is nothing not to like as far as the property and services. We found it to be a bit low energy for us. Hushed voices,?quiet hushed voices. The spa did nirvy e the
1ページあたりのレビュー数
20
40