従業員の人たちは、丁寧で必要な事（こちらの知りたいことに答えて頂いた。）対応が良かった。地図を見ながらレンタカーで行ったが、場所が中々判らなかった。部屋は2階だったが、 得れバーターが無く、荷物を部屋へ持っていくのに苦労をした。

Very good service.

Rooms were clean and the staff were pleasant.

Excellent breakfast, friendly staff and secure parking.

Nice clean rooms and friendly staff

The reason I revisit the royal Exeter again and again is eveything from the friendly staff, the entertainment; the cleanliness and the breakfast, it’s a wonderful stay

Nothing

.

Lovely hotel in a period building, friendly staff, spacious room and comfortable bed. My only criticism is the shower. The head was fixed so could not rinse out the bath and also whenever we took a shower the shower curtain wrapped round you as it was flimsy material, seemed unhygienic as it would have done it to everyone who stayed there and doubt it is cleaned/disinfected as the shower head is not removable to wash it down.

I didn't like the fact that I asked for a disabled room and I didn't get one and had to have help to get my scooter over a step to get down the corridor that my room was on. I even called the hotel before I stayed to request a disabled room which made it worse. Also they don't have a restaurant like the say on their website, it has closed down so you can't even get a hot meal. I certainly will not be staying at this hotel again

Decent

Upon arrival staff were smartly dressed and very polite. I arrived 15 min early whi h did not seem to be a problem. Room was spacious and very clean. Warm could have been a little warmer but thats my only complaint. 30 mins from train station ( walking) couple of mins walk to beach and shops. Will book again .

Stay the room on 1st Floor at the front . The night club 1812 on the ground floor . Heard the music and people chatting through the window under 3am Saturday. Ready prepared the Earplugs.

Room was freezing and had no hot water. Took 2 hours to get a heater and still no hot water until the morning. Loud music vibrating through the room until 4am. Finally managed to get hot water at 7am and only got offered a complimentary breakfast

have a drink in 1812 bar , nice place. have a dinner in Oishii sushi bar, food is good.

Came on a spontaneous trip and booked this very last minute, it was great location, great price and perfect for a short stay! We enjoyed the 1812 bar and the live music, staff were super lovely, room was clean and tidy and the bed was comfortable! We will definitely be returning next time we are in Bournemouth!! Thank you

Staff very friendly and helpful . Lady on reception very polite happy helpful loverly lady a credit to the company . Beautiful clean room . Bed very comfortable . A very loverly stay and secure car park . X

2 night stay for a concert easy check in room was ok not the best I’ve stayed in room overlooked the front of the bar area quite noisy if you wanted an early night.

My rom was comfortable and it was a 5min walkbto beach.Awesome.

The noise levels have I creased massively since my last stay. My original room and major issues with the water and electricity. The restaurant and 1812 bar staff were brilliant. The "manager" was not helpful and by the end of may stay; wouldn't even look me in the eye. My first room had drainage and electrical issues and my second room had problems too. WiFi works ok on floor two but not very well at the crack of dawn. Breakfast was good and came without any fuss