総合評価とレビュー Homewood Suites by Hilton Cincinnati-Milford

最悪です。予約してあったのに、予約できていないと言われ、用意してもらった部屋は横がエレベーターのある部屋で、モーターの音で、ものすごくうるさくて寝れませんでした。嫌がらせとしか思えない対応でした。

Clean quiet friendly staff. Pool could be warmer. Nice breakfast

First of all the at check in the only room was a handicap room did not book that so the first night I didn’t stay in the room the second day they moved us into another room. While in that room from Thursday-Monday housekeeping NEVER came in. Also the water was going down super slow on the shower. I have stayed in a lot of hotels and this by far has been the worst hotel I ever stayed in. Would not recommend this hotel at all.

Took my daughter and her 2 friends for a staycation and this hotel did not disappoint

Nothing to say

clean convenient nice roomy

very convent location

Great service

Stay was better than I had expected. Room was really nice and very roomy

When we arrived for check in, we were notified that the swimming pool was closed. With children this was something we were excited about but there was nothing the hotel could do. We were then put into a room that smelled very strongly of cigarette smoke. When I mentioned this to the front desk she told me that they had an issue with someone smoking the night before and that the police had to be involved with a prior guest. She informed me that they had no other rooms our size and that the room I was in was my only choice. When we returned to the room and began to get settled in we opened the pull out bed to realize that it was broken and would not function. At this point we had to return to the front desk and try to figure out how to proceed. The hotel did manage to get us into two connecting rooms after which was fantastic of them. When we arrived into the new room we found the floor with excessive stains on the floor, lights out throughout the rooms and food on the mattress of the pull-out bed. At this point I was beyond frustrated and tired, so we accepted what we were given and made do. While the attendant on duty did everything she could, the hotel itself was run down and poorly maintained. I would not recommend a stay at this property.

Liked it

I expected more from Hilton

Great stay!!

Stains on couch cushions. Stains on pull out couch mattress.

I would like to get my security deposit back sooner

One of the best hotels i have stayed at in a very long time. There breakfast is a real breakfast. Clean and very helpful staff!

We stay here frequently for holidays with family. They are so kind to always put us in the same room, the kids know exactly where to go!

Our stay was great! Easy check-in. Clean room. Bathroom was clean. Staff very friendly. Breakfast was very good. No complaints. ⭐️⭐️⭐️⭐️⭐️

No room service after I requested it twice.the front desk employee apparently forgot to enter it in the system twice. Then once I requested a third time they tell me there’s no room service on the weekend. Wow. No towels left after room service finally came. Laundry was broke. Pool wasn’t warmed. No drinks for purchase in snack area.

Nice place to stay. No problems whatsoever.