総合評価とレビュー The Dunhill Hotel

とても居心地の良い、温かみのあるホテルでした。お部屋も清潔、バスルームも綺麗、ベッドはかなり寝心地がよくコーヒーのサービスも朝食もとても満足でした。唯一、部屋の温度調節が思うようにならないことがあり、調節してもらって良くなってもしばらくしたらまた寒くなったのが残念でした。でもそれだけです。またシャーロットは行くときは是非泊まりたいです

Tenth floor hot as hell and 8th floor room we were moved too was just as hot It was absolutely miserable sirens and police noise was terrible I think I will choose somewhere else next time even the lobby and halls were like a Sauna

Location is great downtown. Property is aging, needs an upgrade in the rooms.

Enjoyed my stay! Linens were super clean and everyone was very friendly.

Nice front desk staff

Extremely clean and quiet

Hotel location is good. Walls are extremely thin poor lady next door puked for hours. Shower leaked all over the floor (Room 303) For the price point I would expect a little better service. This was my second stay at this hotel, was hoping this time would be better this time, but no dice. Will not stay again.

Turn down service, chocolates, Gilchrist and soames bath products, amazing room!

We stay at The Dunhill several times a year for pleasure and it is always a great experience. .

No hot water, breakfast area did not open because someone did not show up. On the positive side, great bar tender in lobby.

When I arrived at the hotel, the front desk person told me that they didn't have my reservation. I showed him my active Travelocity itinerary and he then said it was cancelled by the hotel two days after I made my reservation 3 weeks prior. I was first told they overbooked for that date. When I spoke with the manager, she told me a completely different reason-that the hotel water was supposed to be off during my stay. When I arrived there were several people

Extremely clean, great location, great staff

It is located on a street that is used by people cruising up and down the street, revving their engines and playing their stereos at full volume. It's like trying to sleep in the middle of a rave being held during the Indy 500. They are aware of the problem - there are earplugs in the amenities kit - but there's nothing they can do to stop the incredibly loud noise, which goes on all night. Maybe on the upper floors it's better, but on the third floor it's unbearable. We left after only one night and of course they refused to refund us for the second night because we booked through expedia.

Not a fan. Double charged for everything. Parking and incidentals. When I spoke to the desk first she told me I was wrong about the double charge. Then said “oh maybe the held double”. It was $38 to park a night. So a $76 additional charge on my card was not ok. It’s been 2 days and it still hasn’t “fallen off”. No ice or fridge in room. Water was scolding hot. The noise was unbearable. Did not sleep at all. Will not go back.

Property is in a great location and bed was very comfortable. Staff were very nice. However, there was black mold on the ceiling in the bathroom. For the price of the room for 1 night, you would not expect to see this.

Recommend hotel better communication on paeking rules. I paid 3x because I didn’t have a parking card to validate? Even on checkout they acknowledged it was confusing but did nothing to fix the problem. Other than that charming hote

Loved everything about our stay! From the room, to the restaurant, location and staff. It was perfect!

Room needed more lighting. Friendly, professional, and helpful staff. Bar was nice, live music was a nice touch. Very pleasant bar tender. He gave us some good tips for restaurants in the area. The restaurant in the hotel is small, but we enjoyed our breakfast in the cozy dining room.

Nice small-midsize hotel. Easy and close to things.

Very nice. Tried to have dinner at their restaurant around 8:30 but restaurant was closed?