スタッフの感じもよく、部屋はそれなりに快適でした。ホテルの周囲が夜非常にうるさいのと、朝食のセッティングに清潔感がなかったのがマイナスポイントです。

フロントの対応、ベルボーイの対応は凄い感じがよかった。しかしディナーも朝食もウェイターの対応がよくない(-_-) 部屋は普通だが、壁が薄く隣の外国人のXxXが激しいのが筒抜けだった。 コンセントの数も少ないのでモバイル充電に困る。コンセント変換アダプターを忘れたことメールしたが、一週間経つがまだ連絡なし。

受付のスタッフは英語が話せ、丁寧な対応。ロビーには、別の案内係の女性が居て、非常にフレンドリー。ベルボーイも親切で、愛想が良い。部屋はそれ程広くは無いが、十分な広さで、何よりも清潔で掃除が行き届いている。バレンタインの前日だった為か、バスルームにバラの花びらを散りばめていたのが、お洒落。ホテル内のレストランの味とサービスの質の高さは、感動もの！客筋は殆ど欧米人だったが、非常に日本人向けするホテルだと思う。

マラケシュ旧市街の活気と混沌にすっかり疲れ果てていた身体をしっかり癒してもらいました。SPAも体験、ちょっと力が強めで痛かったのですが、十分に癒されました。ホテルの食事も非常においしく、リゾットを食べたのですが人生で一番うまいリゾットをまさかモロッコで食べることになるとは思いませんでした。満足です。ぜひお薦めしたいと思います。

Todo excelente

Soukaina looked after us really well showed me the way to the mall and went over and beyond to help us she was super friendly and caring she made the experience great. The only downside to this hotel was that the sewage system was off I think there was a foul smell 14/7 and the hotel needs a bit of renovation tbf! But the location was deffo my fave might not be for everyone tho, depends on what kinda place u like to eat at for example.

Excellent staff and service let down by amenities that are getting old and not really at the price level. First room, the water was leaking from the toilet onto the floor; staff very promptly changed my rooms and in this one there was no hot water at the tap only for the shower. Breakfast food really bad and bland. One morning they forgot to bring my ordered omelette, next morning took them 25 min to make it! Rooms are just about OK for a 3 star hotel.

Calme

No climate control in the room that worked properly. No A/C. Tried to turn heat off but didn’t help. Hot and hard to sleep for all 3 nights

Stayed for 3 nights B & B. Twin room clean, very comfortable, and quiet. Great breakfast. Ate in the hotel restaurant on the first evening. Nice atmosphere. with good service, food and wine. Fantastic steam and "signature" massage -thanks to Towia and Nonhaila. Definitely recommend. Perfect location. Easy 5 minute walk to the Medina. Plenty of restaurants nearby. Good comms prior to arrival from reception / concierge. Good service all around. Rooftop bar and restaurant closed for refurbishment. Small pool but didnt use.

Great stuff nice, cozy and clean rooms but sound proof need to be improved.

Bel établissement, Bien situé Personnel aimable, agréable et serviable À très bientôt

The hotel staff were pleasant and always cleaned our room every day, but they could have left a bottle of hand or body lotion in the bathroom.

Hôtel très bien placé

Food and staff in the restaurant was the best in all of Morocco

The hotel was outstanding and the rooms were amazing

We up graded and paid extra to have the room with terrace, when we arrived at the hotel we were told that there was only Two rooms in the Hotel with terrace & they were occupied, we was very disappointed, the Room we had was very nice but it wasn’t what we paid for. The pool was disappointing the sun only came round on to the pool around 3/4pm by that time the sun beds were taken, as it’s only a small pool, there was construction going on at the hotel which we wasn’t told about, the breakfast was very nice so much choice with good fresh products, location very safe to walk around in the evening, 15mins to walk into the old town, Expedia needs to address there’s only 2 rooms with balcony/terrace it’s false advertising not sure if I would stay again because of our room & the pool.

C'est un bon hôtel dans l'ensemble malheureusement en travaux au moment de notre séjour donc extrêmement bruyant

The hotel is conveniently located for the train, airport, and a number of attractions. The room was clean, quiet, and comfortable. The breakfast, included in the price, provided a good variety of options and the food was fresh and well-prepared. We really enjoyed our stay.

Come in tutti gli hotel toglierei quelle terribili macchinette per caffè , cappuccino etc