9.4
最高!
884 件のレビューより
清潔さ

9.4

快適

9.0

位置

8.8

サービス

9.4

旅行者のレビュー Hotel Belair

1ページあたりのレビュー数
20
40
トップレビュー
Verified traveler
10.0
/10
373週間前にレビューしました

Hotels.com verified review

Enjoy the amazing view of Mediterranean Sea,Mount Vesvius and City of Sorrento from room balcony and the public terrace.Very apppreciated to Luca and Ilaria for thier warmest hospitality.
Verified traveler
icon-家族旅行
家族旅行
10.0
/10
375週間前にレビューしました

Hotels.com verified review

バルコニーやレストランから見る半島や海の眺めが素晴らしいです。ゆっくり滞在して過ごすのがお勧め。カプリ島にも船で20分で行けます。ナポリへは専用車を頼むと100ユーロで移動できて便利でした。
Verified traveler
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
424週間前にレビューしました

Hotels.com verified review

ロケーションはまちからまずまずの近さ、景色も抜群。設備のふるさは少々気になるところであるが総じて満足。
Verified traveler
8.0
/10
678週間前にレビューしました

Expedia Group verified review

海沿い断崖絶壁の上に立つ眺めの良いホテル。施設は古いが、丁寧にきれいに使われている。風通し良く、眺めも最高で、思わず久々の11時間睡眠をしてしまいました。笑。
Verified traveler
10.0
/10
678週間前にレビューしました

Expedia Group verified review

朝食はイマイチ 景色は、いいが隣の部屋との仕切りがない ジャグジーはよかった 街への距離も大したことなく近くにスーパーもあり便利
Yukio
10.0
/10
758週間前にレビューしました

Hotels.com verified review

シチリアから帰りに4泊しました。 ソレントの港、街、Mtベスビオが前面に展望される素晴しい景観のホテル。 プールサイド周りの花咲き誇る美しい庭園。 とてもフレンドリーで接客態度も良いホテル従業員。 街から遠くに思えるが意外と近く、徒歩で街へ。 疲れた時には、ホテルの前にバス停がありバスを利用。それに価格も安く、ぜひ、お勧めしたいホテル。
Caroline Margaret Van der
icon-家族旅行
家族旅行
10.0
/10
13週間前にレビューしました

Expedia Group verified review

Great room albeit a bit more furniture would have made it more comfortable- ie seating for 3 people not 2 since since we have a room that apparently would have slept 4…. , great view, amazing breakfasts and lovely helpful staff. Only other point would be the amenities which were attached to the wall and not as luxurious as i would have expected for a hotel at this level so this let it down. Nice location on outskirts with a welcome walk back after dinner.
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Yaniv
icon-子どもと 一緒に
子どもと 一緒に
10.0
/10
13週間前にレビューしました

Expedia Group verified review

You can not get better than Bel Air. The staff truly cares about your stay. The rooms absolutely perfect, (Americans like me) AC works so well. The morning breakfast buffet was more than enough and extremely tasteful! Thank you for having us and we hope to be back again
Bader
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
14週間前にレビューしました

Expedia Group verified review

We stayed at this hotel for six nights. The location and sea view are absolutely stunning and were the highlight of our stay. The housekeeping staff were consistently kind, polite, and helpful, despite what appeared to be a difficult working environment. Unfortunately, our experience with the management and front desk was the exact opposite. They were consistently rude, dismissive, argumentative, and unwelcoming. Not once during our stay did we feel genuinely welcomed. The hotel also seems determined to charge extra for almost everything. Need ice? €10 service charge. We also asked for drinking water and were told they could provide two cans, but they would simply be deducted from our daily housekeeping water allowance. It felt unnecessarily petty. The centrally controlled air conditioning was another major issue. The room never became cool enough, and when we raised the concern, the manager simply said, quite bluntly, “That’s how it is.” We eventually had to request a fan just to sleep comfortably. What bothered us most was witnessing management speak to housekeeping staff in a raised, degrading manner on more than one occasion. In summary: beautiful location and incredible views, but these positives were overshadowed by an arrogant, disrespectful management team and poor customer service. We would not stay here again.
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Bader
icon-パートナーと 一緒に
パートナーと 一緒に
4.0
/10
14週間前にレビューしました

Expedia Group verified review

We stayed at this hotel for six nights. The location and sea view are absolutely stunning and were the highlight of our stay. The housekeeping staff were consistently kind, polite, and helpful, despite what appeared to be a difficult working environment. Unfortunately, our experience with the management and front desk was the exact opposite. They were consistently rude, dismissive, argumentative, and unwelcoming. Not once during our stay did we feel genuinely welcomed. The hotel also seems determined to charge extra for almost everything. Need ice? €10 service charge. We also asked for drinking water and were told they could provide two cans, but they would simply be deducted from our daily housekeeping water allowance. It felt unnecessarily petty for supposedly a 5-star hotel. The centrally controlled air conditioning was another major issue. The room never became cool enough, and when we raised the concern, the manager simply said, quite bluntly, “That’s how it is.” We eventually had to request a fan just to sleep comfortably. What bothered us most was witnessing management speak to housekeeping staff in a raised, degrading manner on more than one occasion. In summary: beautiful location and incredible views, but these positives were overshadowed by an arrogant, disrespectful management team and poor customer service. We would not stay here again.
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Glen
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
14週間前にレビューしました

Expedia Group verified review

The views from my balcony were amazing. The hotel was clean, and the pool was cold, and the free breakfast was delicious. My one issue was there wasn't a shuttle option into the city center, so we had to walk 20 minutes each way and the hotel is up a hill. Otherwise, everything was great!
jennifer
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
17週間前にレビューしました

Hotels.com verified review

El lugar está divino; un poco lejos para caminar necesitas taxi siempre. El beach club es un muelle y está muy lejos. La piscina divina y la vista inmejorable. Las habitaciones muy amplias. El personal todos muy atentos menos una ya grande que estaba como amargada. Las jóvenes muy lindas y amables. Al igual que los del restaurante y delicioso!
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Katherine
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
17週間前にレビューしました

Expedia Group verified review

The views from the hotel of the Gulf of Naples were incredible. Could have sat on the balcony for days and looked out at them. The breakfast was also a highlight - the a'la carte menu was much appreciated, and dishes came out cooked as requested. We had a sea view from our room, and it did not disappoint. However, the room was clearly under the carpark or potentially the road, and in the evenings the noise from the road / cars was very evident. I guess this is the compromise for effectively building a hotel on a cliff! We recognised the issue after the first night, but as we were only there for a short stay (two nights) didn't think it was such a big issue to request a room change. Apart from the noise from above, the room itself was lovely, and had everything we needed. We very much enjoyed utilising the private path down and back to the marina, but recognise it is not for everyone if mobility is limited or steps are not your friend. Overall, would recommend this hotel. The view is insane, the staff are friendly and helpful and the breakfast alone is worth staying the night.
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Andrea
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
18週間前にレビューしました

Hotels.com verified review

Great luxury hotel and amazing staff, always available to make the holiday perfect
Amberlyn
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
18週間前にレビューしました

Expedia Group verified review

Very impressed with the cleanliness, the professionalism of the staff, and the view from our seaside balcony! We stayed here for our honeymoon and it felt extremely Romantic. The breakfast was top notch and the beach club was really great for breaking up the excursion days!
Kristen
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
18週間前にレビューしました

Expedia Group verified review

A beautiful property with stunning views. The staff were always very helpful and attentive. We enjoyed the included robes and slippers. Breakfast included fresh and well prepared products although it was a little restrictive. There was plenty available to start your day though. Overall a great place to stay.
Nancy
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
20週間前にレビューしました

Hotels.com verified review

Our stay was magnificent. Truly top-notch in so many ways. We appreciated how clean and comfortable the facilities were. Staff were the kindest and helpful I’ve had anywhere in the world. We especially enjoyed the pool and stairs down to the beach and marina where we ate several meals. The hotel restaurant was another highlight, especially the complimentary breakfast. We also joined for dinner which was elevated with exceptionally attentive and accommodating service. Two small negatives - water is provided sparingly, we wished there was an ability to fill up a cup or bottle ourselves as needed. Also, a couple moments seemed like the staff was too involved and we’d prefer slightly fewer touch points, but that’s just the kind of travelers we are. Finally, the views and balconies are divine and we opted to stay-in our final day instead of visiting Capri. We would return again and I would recommend to travelers who can afford it.
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Julie
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
20週間前にレビューしました

Expedia Group verified review

The Belair is one of he most gorgeous hotels we have stayed at. Our room had an amazing view of the Sorrento coast, the breakfast was fantastic and the service all around was indeed 5 stars. The location was just a short walk out of town, but I would recommend this location for your stay as it gives you the views as you sit higher above the coast.
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Marcelo
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
20週間前にレビューしました

Hotels.com verified review

Experiência incrível, hotel impecável em todos os aspectos. Vista perfeita e restaurante de alto nível
Kevin
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
21週間前にレビューしました

Expedia Group verified review

We loved our honeymoon stay at Belair! The staff is so welcoming, they make you feel at home. Breakfast was one of the highlights: great selection (both buffet and à la carte menu), some delicious pastries. The hotel is a 15-20 minute walk away from the busy downtown area, so it feels more peaceful and calm. The views are unbeatable, the property is well maintained - highly recommend!
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1ページあたりのレビュー数
20
40