Very bad service, staff at the reception need training.
Awful experience also for the breakfast, I was alone at the restaurant earlier morning, the waiter didn’t even tired himself to assist me, juice wasn’t taste fresh, there was a lot of flies on the food, the buffet room was hot so the cheese was melted. I was so disappointed to pay for the breakfast separately then i didn’t even enjoy it.
Receptionist was asking me to pay extra for the room i had chosen while IM a golden member.