とても良い滞在になりました！

駅から近く便利。冷蔵庫はありません。

とても便利な場所。気持ちいい滞在でした。

とても素敵なホテルでした。バスタブでゆっくりする事ができ長旅の疲れをとることができ、ベットも大きく最高でした。もちろんスタッフも良かったです

エレベーターが止まっていたのが大変だったが、翌朝には直っていたので問題はなかった。

駅からも近くホテル前にはオシャレなオープンテラスのお店がある！ 部屋もオシャレでとても良かった！

部屋全然wifi入りませんのでいろいろ面倒くさかったです。 外はカフェが立ち並ぶ通りのど真ん中。いつまでもうるさいけどそんな環境でもOK！という人はたのしいかもです。 そうじゃない方は通りの中にも大きなホテルがあるのでそちらの方がいいかな。

周りにはレストランがたくさんあるし、駅近くで何かと便利。 部屋は清潔感はあるが、洗面台が小さすぎて、静かに洗わないと水が飛び散った。荷物を預けると、誰でも取れる場所に置かれ心配だった。

古いホテルですが、場所は駅前の繁華街です。どこに行くにも便利です。問題点は、朝ごはんが、もう少し美味しければと思いました。

The stars of this hotel are definitely the staff members, including Florian who was constantly on the go trying to find ice at nearby restaurants, an iron for us and who also repaired our faulty safe. The painters working in the corridors were simply too loud which took away from the peaceful surroundings paying guests expect. It’s a great location, handy pretty much everything one could want. Merci encore au merveilleux personnel

Received note from hotel that due to a technical issue (not explained) that we had been booked in another hotel with comparable room. Arrived to a sparsely furnished room, only two towels for two people, towels were threadbare with hanging threads from the sides. There were two small paper cups for drinking by the bathroom sink. There was no coffee maker in the room. Air conditioning was inadequate. I was extremely disappointed. Felt as if this was a profit making venture by the Best Western Reims City Center, sell a room at a higher price and rebook guests into hotels of lesser quality and pocket the difference. If what we were accommodated in was a "comparable" room, then the Best Western Reims City Center is not worth the money we were charged. Would not recommend.

Very average hotel. A great location for exploring reims. However the hotel rooms and breakfast really let the hotel down. We stayed 3 nights and had no housekeeping or change of towels. The guy on reception was rude and unhelpful. The guy at breakfast spoke limited English and there was limited options especially for anyone with food intollerances such as myself. The air conditioning in the room was so loud and woke us up during the night. When it kicked in it sounded like a jumbo jet taking off. We had a room at the front of the hotel which was noisy. I wouldn't recommend staying here.

Average, no TV remote control, very very dated room decor

Camera pulita, personale ottimo

This hotel is dated but newly painted and maintained. It is a charming older French Hotel.

Doccia non funzionante in camera Superiore indecente; c'è stata data un' altra camera fortunatamente migliore ma con parecchie problematiche. Mai più.

Location, location, location!! Great room, just been updated, and lovely staff!

Bien situé dans le centre ville. Petite chambre simple.

The hotel is dated. The gentleman at the desk when we checked in was very nice and so helpful. The room was comfortable. The bed was good with nice bedding. The bathroom was adequate. The parking was very convenient. Great location.

This hotel was adequate. Best thing about it is the location. The room was tight to navigate (expected for Europe) but there were repairs going on (our room had an exposed electrical cord hanging from the ceiling, where it looked like a light fixture would go in the future). The breakfast area was small, so we opted to get breakfast at a cafe down the street. It's located on a darling street, great location, I just don't think I would choose to stay here again.