写真より古い施設で、部屋も非常に狭かった。朝食のメニューが少なく、野菜がほとんどなかった。しかしスタッフやサービス

価格相応と言えば相応。シャワーのみでバスタブは使えない。レストランのメニューが少なすぎて、同じものばかり食べていた。近くで外食すればいいが、付近のレストランも月並み。エクスペディアで予約・支払いしたので、発生費用(incidentals)に付いてはカードのデポジットができなかった。結果、大目にカードを通したら、全額が先に引き落とされていた。残額を現金で返してくれることになったが、結局時間的に間に合わなくて、2000円程度余分に取られた。デポジットする際には、これがデポジットにならないので注意。必要最小限に預けるか、都度都度レストランで支払いをすべし。

ケープタウンでの初日に治安面を考慮して宿泊しましたが、それは正解でした。シャワーのエアコンもベッドも快適でした。冷蔵庫もありこれまた便利でした。周辺には沢山の小売店やフードコートがあり、食事には大変便利で、かつブルーバスとレッドバスの駅にも近く、大変便利な立地でした。スタッフも皆親切で、観光の際に大いに助かりました。唯一の難点は、Wi-Fiの１日当たりの使用量が100MBという制限で、メールや調べ物をするとあっという間になくなります。以降は100MB単位での購入となるのですが、その料金が安くはないです。

駅に近くて、ショッピングや観光へのアクセスが非常にいい立地でした。部屋は明るく清潔、バスルームと特にバスタブが広くてとてもよかった。バルコニーもひろいが眺めは向かいの立体駐車場しか見えませんでした。昼は観光しているので風呂に入って寝るだけなら十分快適です。エレベーターのすぐ近くの部屋でエレベーターの作動音がけっこううるさいのが残念。

Helt ok rum, sliding door till toaletten var ingen höjdare, kändes inte speciellt privat.

Super big standard room, great shower, clean and tidy. Staff were lovely from Luke on the front desk, Kevin and Sam on duty in the Rooftop bar. Only minor issues were the street noise during the night which is nothing to do with the hotel.

best service very frendley staff

Very walkable location. Clean and comfortable. Would stay here again

Personelle

I Love that this place is centrally located and the rooms are remodeled, updated and clean

The staff , Shady receptionist lady and Carl the maintenance gentleman are extremely helpful, nice, kind and friendly people . Well done also the manager in the morning is very understanding I do not her name . The night person who sings rappers is great entertainment. Staff in general very helpful. Well done . My room was great .

The WORST experience EVER! This is a ROACH motel and I would NOT recommend this place to my worst enemy. Upon our arrival, we were greeted warmly and assigned a room. There was long hair in the shower and the shower was wet, as if someone had just used it. The bathroom was dirty. I asked if someone had just checked out and was told no. We were then "upgraded" to another room which had a larger bed. The shower was not well put together or designed, as the door was in the middle with large gaps, so water began to flood the bathroom when I showered. We had to call the front desk to show them and the gentleman brought extra towels to mop it up, but couldn't move us because the hotel was full. It was also loud and noisy outside and you could hear everything because of the thin windows. I got up in the middle of the night to use the restroom only to find ROACHES CRAWLING ALL OVER! There were roaches in the shower, the bathroom, on the fridge, walls, EVERYWHERE! I had never seen so many roaches! I was freaked out! I could not go back to sleep. As soon as daylight hit, I contacted Hotels.com, booked another hotel, we shook out our luggage and clothes then checked out. I tried to speak with the manager, but was told he was away. I called several times during the week, but each time he avoided my calls. He refused to refund my money for the 7-night stay. This place is unacceptable and so is their management. It should be condemned and management should be fired! GROSS!

Great central location so it is a bit noisy but all good. Great staff. Good price.

I would have rated this hotel much higher if I had gotten the room I paid for. I paid for a Royal Room and that is NOT what I got. Very disappointed. I left a note for the manager when I left but so far no luck on getting the difference in money back. Never heard from manager. Otherwise the hotel is fine. The guy running the rooftop area was great. Don’t order the sushi though. They get it from down the street and it is not good. I would have rated this place higher if I had gotten the room I paid for.

There was nothing Royal about the room i had in spite of paying for one. Odour from the drains wafts into the rooms.

Postive Staff lovely Location good handy for the red bus office Negative Very tired Not that clean Had to keep asking for towels Safe wasnt working properly Room small Wouldn't stay again or recommend

Was able to drop my bags off before check in and the staff were really lovely and helpful. I felt safe at all times and all my questions were answered. The room was very spacious and water was replenished on a daily basis.

Poor space utilization in oddly shaped room, terrible layout in tiny bathroom. Practically no storage, good location, wonderful staff.

Établissement désuet une rafraichissement souhaitable

I booked a high-end room. When I got to the hotel they put me in a basic room. They told me Expedia made an error and double booked the room and someone was already in my room. After multiple chats with Expedia nothing could be done. The hotel refused to honor a partial refund for the room I never received. I'm more upset with Expedia as I paid them and expected them to provide support.