まあまあです。 モロッコではリヤドで疲れたので、やっぱりホテルタイプ

とにかくオペレーションが酷い。指定されたタクシー会社で行っても守衛は全く無視。結局、自分で荷物をゲートから運ぶはめに。理由を聞いたら、そんなことはないから調べる、と言って、回答はドライバーの態度が悪かったから。ドライバーと守衛は話してもいないのに何故わかる？嘘の報告バレバレで逃れようとしてる会社に改善は無いな、次は泊まりません。

タクシーの方の問題だと思うのですが、タクシー予約できにくいことが改善ポイント

ホテルマンも素晴らしい バスタブ有りで清潔な部屋で問題なし 朝食はもう少しバラエティーがあるとベスト

フェズの新市街地の近くにあるホテルです。 2泊利用しましたが遅めのチェックインにも対応してくれ、快適でした。設備等は多少古さが出ていますが掃除がしてあって特に不自由はありません。ホテルにはモロッコ料理が食べれるレストランもありおいしかったです。

二泊のみの利用だったが、スタッフの対応が抜群に良かった。 部屋の老朽化が見られる所があるが、値段を考えればコスパがかなり良いと思う。

Great experience. Staff super accommodating. Everyone smiling and happy. Only negative thing, a lots of ants. Biten all over.

I recommend to avoid this hotel. The room was always dirty. Numerous, repeated service failures that made for an aggravating stay, and management expressing no regret over repeated blatant security violations that left the entire room open to anyone for entire day twice(!). Lugubrious people standing around with stinky cigarette smell all around them, but actual service non-existent while everyone seems to have a hand open for a tip for just standing around.

The bell boy was very helpful but the other staff; especially those in the lobby and entrance gate was not at all. The entrance gate staff did not help us get a taxi even if we had luggage. The lobby staff members (usually 3) frequently talked among themselves as if their guests were transparent.

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.

À vrai dire tout allait pour passer un bon séjour.

The staff and cleanliness of the room

The staff and easy going attitude

Quarto bem amplo, cama baatante confortável. Ótimo café da manhã.

I booked a superior duplex room but their idea of a duplex is a bedroom in the basement. It was damp and smelly. I asked for a room change but they did not have any to offer. I asked for downgrade and they did not offer any.

lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all

Small bed

Clean room and helpfull staff, the breakfast was acceptable but with limited options

Struttura molto confortevole. Ristoranti eccezionali .. super consigliata.

Nice hotel und nice personals