4歳の子供に対してフレンドリーに話しかけて対応してくれた。特にレストランTxokoとVeronaのスタッフの対応が良かった。 ミシュランのM.Bは4歳の子供がいたため、入れず予約キャンセル扱いとなり400ユーロも取られてしまった。

beautiful view comfortable feel relax

さすがリッツカールトン、ホスピタリティーとラグジュアリー感が素晴らしかった。また、レストランも値段は少し高いけど、それを上回るほど美味しい料理を堪能できました。特にミラドールのマグロのタルタルは、魚の味に肥えている我々でもこれまでにこんな美味しいマグロを食べたことがないぐらい美味しかったです。良いマグロが手に入れば刺身で食べたいとおもいますが、新鮮な刺身をタルタルで食すのがこんなに美味しいとは新しい発見でした。また、パエリアももう言葉が出ないくらい美味しかったです。これまでに食べていたパエリアはなんだったのか？と考えさせられるぐらい感動しました。

Excellent hotel - can’t go wrong with the Ritc C!

Die Zimmer sind sehr schön und modern, alles ist äußerst sauber und das Personal stets bemüht und sehr freundlich. Das Hotel ist etwas in die Jahre gekommen, es ist alles tip top sauber und es wird an einigen Ecken saniert. Als wir zu Besuch waren war der große Pool gerade im Umbau und zum Strand ging leider die Bahn nicht. Es hat uns sehr gut gefallen!

Sehr schönes hotel mit sehr guten Service

Amazing all around. Really nice staff, hospitality was 10/10. It was clean everywhere: pools, beach, gym, elevators, stairwells, just everything was SPOTLESS. That’s a very big deal for me. Breakfast was good. My only complaint is the food at the restaurants wasn’t outstanding for the price, especially compared to what’s available outside the resort. I spent $60 on lunch at El Mirador and all I got was a ceviche, one glass of wine, some bread and water. The ceviche was nothing to write home about. I tried dinner too, spent about $90, and again nothing I’ll be thinking about again. I’m not surprised by the prices themselves, I was more surprised the food didn’t leave a lasting impression. On average I spent €20-€30 eating outside the resort and the food was just as good, if not better. So I’d recommend leaving the hotel for food. Otherwise my stay was perfect and I’m looking forward to staying here again.

I had to talk to the manager for the van not giving us a ride to the swimming pool. They said they would pick us up in 10 minutes but no one showed up. The manager was nice to give us some perks. But the staff needs more training. The breakfast was really good

Love the place, although I would recommend hiring a car. The property was lovely and its surrounding. It could use better signage to area’s of the hotel as you can get easily lost, but the staff were friendly and amazing.

i went for my 22nd birthday and had the most beautiful and amazing time!! staff was so extremely helpful. the resort is kinda far from all the nightlife but there is a bus stop at the bottom of hill near the entrance to the hotel that will take you all around Tenerife for like, 5 euro— although I know party goers and night owls aren’t necessarily the demographic for this hotel, lololol. staff was ridiculously nice too. i felt very welcome!! i will definitely be returning and bringing my friends!! food is awesome too!!

Everything about this hotel was outstanding for us, extremely attentive staff and beautiful amenities. The beach is so beautiful even though it is quite difficult to reach ( unless you go between 10 and 18 when there is a hotel train/car that takes you there and back)

Lovely breakfast, staff were so accomodating. A shame the main pool was closed but many other pools to choose from

Beautiful serene location on a cliff away from main tourist areas with secluded beach (we used the wonderful stony steps to get up and down - great exercise). Highly attentive staff and great food options. Verde Mar restaurant particularly good with sustainable options. We had anniversary and birthdays to celebrate and experienced several beautiful surprise patisserie creations in our room.

I like ritz . I will come here again .

Great hotel, excellent staff. As expected, onsite food and drink are expensive but the overall hotel is superb.

Amazing hotel and great staff! Overall fantastic stay

Espectacular el hotel, el servicio estupendo, la comida deliciosa! Regresaremos

Alt super. Stor pool var dig slidt men de oplyste om det. Opvarmet pool mod syd er ikke for børn så den store er lige kold nok til vinterperioden

I stayed at the The Ritz-Carlton, Abama with my husband and baby. On the second day of our trip, I contacted the concierge to request assistance with freezing our baby’s milk ice packs, and a member of staff came to our room to collect them. At checkout, we requested that the ice packs be returned to us. We were informed that someone would bring them down shortly, so we waited in our room for nearly an hour for an update that never came. Eventually, we went to reception ourselves, only to be told that nothing matching our description could be found in the freezer. A search was later conducted in the room service freezer, but the ice packs were still nowhere to be found. What made the experience even more frustrating was the dismissive attitude of the front desk staff. We were told that, according to their records and call logs, no calls had been made from our room that day, and we were even questioned about whether a staff member had actually come to collect the ice packs. The receptionist even showed us that there was no record or log of the request. I then requested that they review the CCTV footage near our room to confirm that a member of staff had indeed been sent to collect the items. At that point, the receptionist became noticeably quiet, especially as I had in fact called multiple times that day, including another request for an ice bucket. By this stage, we were already running late for our flight

Breakfast is excellent.