We stayed in the terrible hotel for 3 nights. it was nightmare. Our room was Double premier room - not cheep but it was very noisy as the upstairs is restaurant. You have to stand the clatter noise of chairs from 6am to 10pm. it was ludicrous ! The hotel is located far from the central so you have to get a taxi for dinner.

Beautiful Hotel, our room had spectacular view, great staff

Exceptional staff, especially Sabrina at front desk and Ferdinando at the bar.

Lovely reception area and beach club. we had a 3rd floor suite. Not a huge suite but perfectly adequate. Nice balcony overlooking the sea. Very good and attentive breakfast service. Very friendly and helpful staff. A 10-15 minute walk into town but that suited us as we enjoy walking.

This is the kind of hotel you note for future stays. The friendly service is from everyone here, and all seem happy to work here. The concierges gave great recommendations and never hesitated on any request. We will plan to be back!

Beautiful property and great service. Classic, elegant, 5 star rather than modern or boutique style. Views are incredible. Easy walk to town center. Beach club was awesome.

Esse hotel é maravilhoso. Vale cada centavo.

Spent our first part of our honeymoon here. Everything was A+. Only 10/15 min walk into town. The beach area was perfect. The room was cleaned everytime we got back to the room. Highly recommend this place.

Wonderful place

Beautiful property, a very classy place. The rooms are extremely comfortable and the staff are excellent. Dinner in the restaurant was fantastic - the only caution is I would avoid eating overlooking the sea at the beach bar - the food is basic, tiny portions and completely overpriced, which is the opposite of the other, lovely restaurant upstairs.

Amazing

We were here for our honeymoon and it was exceptional! The location was unmatched. The bed super comfortable and the amenities were great. I would cone back!

Gorgeous hotel and very friendly and helpful staff. Max a the front desk took care of all our needs. Will be back.

Beautiful property with incredible views of the Mediterranean! First rate staff. Great restaurant.

An extraordinary hotel. Could not have chosen a better one, Very beautiful, perfect location, the best view and the people who work there incredible sweet and efficient.

Exceptional in every way! - The most beautiful, opulent, historic, grand hotel. The view of Mt Vesuvius and Capri were the most beautiful backdrop to an elegant and super dining room. A wonderful extensive choice of breakfast and a delicious menu for the evening. All staff, especially Max on reception, were so courteous and friendly and nothing was too much trouble, they all made you feel very special. We loved everything about this hotel and would totally recommend to anyone. We were so excited to come to Sorrento and this hotel really made the stay everything we dreamed of. Thank you Ambasciatori

Amazing location - Amazing view and property and the rooms are stunning. Short walk to piazza tasso, the center of Sorrento- less than 10mins walking. Would return!

Was a lovely hotel . Only issue I had was I thought I booked a room with a bath and didn’t get one . To use spa for 40 min was 100 euro so was a bit much I thought ….otherwise everything was awesome ☺️

This was my second time staying at this hotel in the last 5 years. It was one of our favorite hotels in all of our Ital travels. Everything is top notch, great staff. We loved Max and Luigi at the front desk. They were a memorable part of our trip because of their welcoming attitude and hospitality.

Fantastic hotel, with great views