The best thing about this property is the proximity to public transit. However, the city center is known to be filled with pick pockets and hustlers. Knowing this, we purchased pepper spray and purposely divided our money for safety. We never expected to be robbed by hotel staff which is exactly what happened. $180 Euro was taken while we were out for the day and the room was cleaned. Bags were moved and zipper placements were changed so we know each bag was searched. Very disappointed by hotel staff who did nothing but claim to "trust their staff". Well, trust is broken when a teenager's hard earned money is stolen and she is in tears. There are better options in this area. If you must stay here, my sincere suggestion is to reject housekeeping and bring a "Do Not Disturb" sign.
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Ivanka
10.0
/10
17週間前にレビューしました
Expedia Group verified review
Ich habe in Hotel Zara nicht geschlafen weil ich habe gebucht bei Hotel Eden Napoli
Ich habe bezahlt Hotel Eden in Gleiche Zeit und Hotel Zara ohne da zu Schlafen .Alle beide Hotel habe Bezahl bei Exspedia
130 euro habe bezahl in Hotel Zara ohne da zu Schlafen
Heiko
6.0
/10
20週間前にレビューしました
Expedia Group verified review
Günstig, aber sonst gibt’s nicht viel Gutes zu sagen.
carmine
6.0
/10
21週間前にレビューしました
Hotels.com verified review
Habitacion pequena pero bastante bien ,solo que no tenia ventana inclouso en el lavabo para que la habitacion se ventilara. En la reserva esto no estana especificado
CARLA
パートナーと 一緒に
6.0
/10
22週間前にレビューしました
Hotels.com verified review
Eu aconselho ficar no hotel Zara a pessoa que quer utilizar o transporte de trem e ônibus,mas realmente fiquei com medo da regiã.outra coisa foi a taxa de turismo que foi cobrada 4.5 euros por dia e por pessoa e tendo que ser paga exclusivamente em dinheiro para a categoria do hotel esse valor foi cobrado errado é diferente do total informado pelo hotéis .com então não fiquei satisfeita,no check out a pessoa se encontrava dormindo tive que deixar as chaves no balcão
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Andre
8.0
/10
22週間前にレビューしました
Hotels.com verified review
Ponto central, facil locomoção para os pontos turísticos
Sara Charlotte
友人&家族 家族旅行
6.0
/10
25週間前にレビューしました
Hotels.com verified review
The first room we got was very small, cramped, and facing a dirty backyard, which was a bit disappointing. However, the staff were incredibly helpful and quickly moved us to a nicer and brighter room, which made a huge difference.
The area is quite rough, but the location is convenient. For a short stay in Naples, this is a very affordable option, and the helpful staff really improved our experience.
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Marietta
4.0
/10
25週間前にレビューしました
Hotels.com verified review
I will not recommend this hotel
Giovanni
10.0
/10
25週間前にレビューしました
Hotels.com verified review
Equipe de funcionários muito gentil, quarto com ar condicionado que funciona bem, cama grande e confortável e banheiro privativo, único ponto é o prédio meio velho, mas o quarto e a limpeza são razoáveis até.
Roberta
パートナーと 一緒に
6.0
/10
27週間前にレビューしました
Hotels.com verified review
If you want an experience of amenities and dining not to mention room service, this is not the place.
However you pay what you get.
This was located walking distance to Garibaldi train station and close to shops and coffe shops.