総合評価とレビュー Grand Mogador MENARA

143号室のバリアフリールームを利用しました。はじめ通された部屋は右麻痺用で困っていたが、ベルボーイに左麻痺対応の部屋もあると、彼が直ぐに対応部屋のカギを持って来てくれました。本来これはレセプションがどちらのタイプか聞くべきです。ベルボーイの気転のきく対応に感謝します。

3泊しましたが、ミネラルウォーターがあったのは、初日だけでした。飛行機の出発が早朝の為、二時にモーニングコール、三時にタクシーを頼んだのに、モーニングコールはならず、もしかしてタクシーは？と思い、フロントにいったら、タクシーも呼んでいなかった!　帰りは、申し訳ないというかんじではなく、あっさりした対応だった! チェックアウトの前日、ちゃんとフロントへ伝え、対応した方は、メモをきちんととっていたのに。

バリアフリー申込し確認に何度か電話したが、今忙しいので後で電話して欲しいといわれ結局宿泊当日に直接ホテルチェックイン。 団体客がそのフロアー貸し切り状態のようで既に部屋には誰かかいるので、バリアフリー提供出来ないと言われた。2時間待ちその部屋のお客に移動してもらいやっと部屋に入れた。 レセプションの過ちで散々な目にあった が一生懸命対応して貰いバリアフリー利用でき良かった

部屋が道路に面しているので、少し車のクラクション等うるさかったですが、全体的には良かったです。

ビジネスで6泊しました。まずは良い点から述べると、ベッドは柔らかすぎず硬すぎず、非常に快適です。ハウスキーピングは良い仕事をしていますが、グラスは使う前に軽く洗いだほうがよさそうです。マラケシュ駅からは徒歩で15～20分くらいなので、それほど重たくなければスーツケースを引いて歩いてもいいでしょう。フナ広場へは徒歩で30～35分位でつきますから、あえてタクシーを使わず散策しながらというのもお勧めです。しかし、レストランの品質はお粗末です。ビュッフェの料理は当たり外れの差が激しく、特に鶏肉はパサパサです。スタッフに営業時間を訪ねてもいい加減な答えが返ってきます。また、室内にコーヒーやお茶のサービスはありません。ホテル内に自販機もありませんから、飲み物を買うにはルームサービス（値段は不明）か、15分以上歩いてスーパーに行くかを選ぶ必要があります。

O hotel diz ser 5 estrelas e não tem climatização , ar condicionado . Marrakeche com 38/40° graus e tivemos que dormir com janela aberta que entrou mosquitos e fomos picados. Desconforto total as 3 noites que passamos neste hotel que não condiz com a classificação que vocês informam. Todos os dias tínhamos que trocar o cartao para abrir o a porta do nosso qrt pois estava sem contato todos os dias a carta! Transtornos total em dias que pensei ter descanso tranquilo.

This is our go to hotel for Marrakech. Super nice and friendly staff and our room are always clean and fresh. The best of this hotel is their breakfast buffet. So many options and it’s all included with your stay! We love it here and have booked it 3 times already! It’s close to a shopping center and tons of restaurants in the area to try!

It was very nice very clean the staff very kind and friendly

Veldig behagelig opphold, familie vennlig. God opplevelse

The receptionist was unprofessional; she left me waiting for nearly an hour, which made me very angry.

Overall is very good place to stay only breakfast is little bite not good a lot of eggs in the menu other an that is great I so recommend to stsy again

One is the best places we have ever stayed at and the staff was friendly.

Un bellissimo albergo di stile continentale europeo presso il quale avevamo già soggiornato due volte In passato trovandoci molto bene. Ebbene il prezzo è aumentato ma i servizi sono veramente migliorati parimenti. Complimenti una colazione davvero super completa. Una camera impeccabile ed un servizio ottimo. Consigliamo a tutti il soggiorno qui.

L'Hôtel a répondu a nos attentes l'ensemble doit daté des années 90, avec quelques stigmates, néanmoins confortable et propre, personnel accueillant et super petit déjeuner

Det var bra på hotellet men priset var lite över för liknande boende .

The Mogador Ménara is a property to stay away from!! From the rude, incompetent and unhappy reception personnel to the noisy construction next door, you’re better off staying at the train station!! The property is sad and unkept, lighting in the rooms was nonexistent, and the AC was not working!! I should have read the previous reviews before booking our stay here, but we had no choice, as the city was all booked up! I also booked our room through Expedia a 2-Queen bed room and ended up with two twins!! But after reading the previous reviews about rude front desk staff and repair requests going unanswered, we grinned and bearer our stay but could not wait to check out!! The daily breakfast was the only good thing about the hotel (at least the servers there were helpful).

Room did not have the furnitures as promised I their photo. I asked to match the photo instead they said the photo is just for the website. So my understanding is that they trick you with their website photo. Bad business ethics.

My stay at Hotel Mogador was unfortunately far from pleasant. From the moment I arrived, the experience was filled with issues that made the stay uncomfortable and frustrating. Parking: The parking situation was a complete headache. The facility is poorly managed, with limited spaces that make it difficult to park without added stress. It took much longer than it should have to find a spot, and no clear assistance was provided by the staff. Room: The room was in terrible condition. It was full of dust, making it uncomfortable to breathe and definitely not up to acceptable cleanliness standards. The fridge didn’t work, so we couldn’t store any food or drinks properly, which was a huge inconvenience. Worse still, there was a constant smell of gutter throughout the room, making it unbearable to stay inside for too long. Facilities: The air conditioning was completely non-functional, which made the room stifling and hot. This is especially unacceptable considering the warm climate. On top of that, the shower was broken, and despite reporting it, no immediate fix or solution was offered. Trying to clean up after a long day was more trouble than it was worth. Overall Service: While the staff was generally polite, their responsiveness left much to be desired. The issues we faced with the room were either ignored or addressed too slowly, and there was no sense of urgency in fixing the problems. It felt as if the staff was overwhelmed or simply uninterested in helping.

Mye støy hele døgnet fra veldig trafikkert vei utenfor rommet mitt. Ellers veldig hyggelige ansatte og gnistrende god beliggenhet rett over veien fra kongressenteret. Glimrende frokost. Noen vil kanskje savne muligheten til å få kjøpt alkohol på hotellet, men det var kort vei til mange vannhull.

Unfreundliche Personal an der Rezeption