Not too big hotel but the staff is very kind and, the hotel is clean abd has a good location. It was a satisfied stay for me. Maybe I will be back there next time too.

Best location, acces to the Camino Real restaurants. Great service

Very nice hotel, although it can be a little noisy, particularly from the hallways

Excelente

todo super bien y excelente atencion

Z

Nice stay, well located, nice people

Buena experiencia ybun hotel muy bien cuidado. Volveremos

Execelente hotel y servicios

Very helpful staff!

Todo bien. Solo q el agua se posaba mucho en la ducha. Lo demás todo super. La cercanía a las cosas

Habitación muy confortable

El problema son ustedes. Cuando uno llega al hotel no dejaron mis hijos de 17 y me hicieron pagar una habitación

Buenas opcion para dormir cerca del aeropuerto

Los cuartos muy limpios el personal muy amable

Excelente servicio!!!!!!!!!

We stayed at Hotel Biltmore for our final night in Guatemala after spending a week exploring Antigua. We were looking for a hotel close to the airport since we had an early flight the next morning, but we also wanted to enjoy one last evening out—and this hotel was the perfect choice. Upon arrival, free parking was available, making check-in quick and convenient. The hotel is located just a short drive from the airport and within walking distance of plenty of restaurants, cafés, and nightlife. After checking in, we headed out on foot and had a wonderful last evening exploring the area. Our room was clean, comfortable, and well maintained. The hotel itself was very nice, and the staff was friendly, welcoming, and genuinely customer-oriented, making us feel right at home. The only thing to note is that breakfast is not included in the room rate. It is available for an additional charge, but the hotel has a lovely café where you can enjoy it. Overall, our experience was excellent. If you’re looking for a comfortable hotel near the airport without missing out on great dining and nightlife, Hotel Biltmore is an excellent choice. We would definitely stay here again and highly recommend it.

V

Mi experiencia en este hotel fue simplemente excelente. Desde el momento del check-in, el personal fue muy amable, profesional y siempre dispuesto a ayudar. La habitación estaba impecablemente limpia, cómoda y muy bien equipada. Las instalaciones se encontraban en perfectas condiciones y todo el ambiente era tranquilo y acogedor. Sin duda, le doy 10 de 10. Recomiendo este hotel al 100% y regresaré con mucho gusto en mi próxima visita. ¡Muchas gracias por brindar un servicio excepcional!

Was amazing staying on the hotel