The entrance is very cool and beautiful!

Window had problem but it was quickly fixed. Out side view is very nice.

Room was filthy, bathroom had crumbs all over and moldy bath and shower head. Breakfast was okay but only 1 person working so food was empty most of the time.

Shortly after check in. An unknown male was lingering in my corridor and attempted to force entry to my room. I immediately informed the reception of this scary situation. Who said they would try to send someone to assist. No one came, called me back or knocked on my room to reassure me. Awful.

All the food that I saw and ate was great.

Yes thank you 😍

Overall pretty clean. It potentially needed a deeper clean especially in the bathroom. The toilet was in a very inconvenient position. It felt very understaffed so special requests were missed on arrival and staff weren’t always available for myself and other guests, however they were helpful and attentive when they were available. Breakfast was standard and as expected. We didn’t use the bar or room service. The bed was comfortable and bigger than expected.

Väldigt trevligt läge precis utanför de mest hektiska delarna av centrum! Trevlig personal, fina rum. Bra luftkonditionering. Frukosten provade vi inte.

Very convenient hotel for access to town centre and riverside walk. Staff were friendly and helpful and the breakfast had plenty of variety. The room was comfortable and clean. We often stay at this hotel and we are never disappointed.

Staff were efficient. Room was good with a river view. Breakfast was really good.

They gave me a room without heating, just an electric portable heater

Ideal location

Felt very safe as a solo female traveller. The room was very clean and comfortable, and the bar we very welcoming for a meal.

Clean room on arrival the staff wasn’t helpful to which direction to go to our room only lovely area had a long walk down the Riverside The price was good for just one night

room was a bit tired but good size the sofa could have been wipe down able as it was stained stale smell as no ventilation no extractor fan in the bathroom good bed size and comfort

Can't fault the standard of the room. Check in efficient. Later check out time than many others.

The room was very nice great view very comfortable bed one of the biggest bathrooms i have had in a hotel room reception staff were very helpful

The room was nice, clean and quite spacious. The stuff was lovely, especially at the breakfast area.

We booked to use the gym then found out it was not open as it was being refurbished. The air con/heating was so noisy it kept us throughout the night. However, it was warm and the room was smart with a nice hot shower. The location is great but no nice view from our particular roo .

Our stay at the Mercure Bedford Hotel was extremely disappointing and unacceptable. The hotel is not at all as shown in the pictures online. What we experienced on site was completely different and a major visual disappointment. In our opinion, this hotel does not deserve a 4-star rating. Upon arrival, we were given a room where the toilet did not flush and the water would not drain. The carpet was very dirty, and the bed duvet was visibly stained. We had to change rooms three times before finally being given a room where at least the toilet was working, which caused unnecessary stress and inconvenience. The hygiene and maintenance standards were far below expectations. I have formally complained via email to the hotel management and requested a refund, however to date I have received no response. I would not recommend this hotel and will not stay here again.