窓からの眺めは良く、プールも面白かったです。ただ部屋はあまり広くなく、値段の割には。。。という感じでした。

This hotel is breathtaking . It’s a mere 7 minute walk to the main square the hotel is beautiful . The staff is amazing . It’s not far from bus loop But would say 15 minute walk with suitcases . Definitely a great place to stay

Un ejemplo de un gran hotel tradicional italiano de alta clase a un precio accesible

Tudo excelente!

Elegant first class accommodation. Parking available. Friendly, professional staff. Comfortable, spacious room with beautiful view.

Everything about this property was great! Our room was great, the staff was nice and helpful. The only thing that would be nice is if the gym opened earlier then 8am.

This hotel was one of the most beautiful we have every stayed in! The grounds were lush, views from our room were breath taking & the staff did everything possible to elevate our stay. We loved the breakfast included, and also thought the location was perfect as it was a 5 minute walk to the main strip of Sorrento. The multiple pools & amenities included took it to another level! Would recommend to anyone wanting to stay in Sorrento!

Great location. Excellent staff. Facilities excellent.Overall wonderful stay.

Great Hotel, great staff, great restaurants!

We had such a great stay. The town square is a short 5-7 minute walk. Room service and anything you needed was delivered asap. The staff are so polite and helpful. Breakfast was great. Eggs your way, fruits cereals , baked goods. And endless prosecco. Would come back. Room 338 , private great view

Great experience and would highly recommend.

10/10 experience! Worth the price.

Sehr viele freundliche Mitarbeitende, die sich bemühen, den verbliebenen Glanz des alten Grand Hotels zu retten

Very nice upscale hotel walking distance to downtown Sorrento. Excellent, friendly staff and comfortable rooms with exceptional views. Food was good, not great, and food/beverage was a bit on the high end for what you get. Pool was cold.

This was a less-than-desirable hotel experience. Certainly, the optics of the hotel are that it appears like a ‘5-star’ hotel, but the hotel lacks attention to detail, cleanliness and hospitality. First, the staff was neither friendly nor helpful. For example, at the pool the attendant was not available. When we asked one of pool area servers for a towel, the response was: “I am not the pool attendant.” I did come to find out the towels, on this particular day, were in a container next to the bar—immediately adjacent to the service entrance to and from the bar area. The attendant could have directed our family to where the towels were available, but in stead insisted it was ‘not his job.’ For a 5-star hotel, I was appalled. Second, the hotel does not prioritize cleanliness. At breakfast, the staff would routinely watch the pigeons and gulls eat off the floor or from the tables. Particularly, the pigeons would attack the tables that were not bussed and ravage the tabletop for scraps, knocking over glasses and silverware. The staff stood by idly watching. Third, the front desk was inefficient. The checkout process was torture. They could not prioritize families trying to check out against other smaller requests, like reserving a gym time reservation or calling a taxi. There was no organization. Last, the hotel did not offer water at the bedside. Every other hotel in this region where we had stayed—irrespective of class level—offered bedside water. We were very disappointed.

Amazing

The property was amazing , and the staff were great too. But the views were stunning also. Would stay again in a minute!

A fabulous time was had by all!

Amazing place!!!

In general great experience