The air conditioner was not cooling the room. Staff were not helpful, saying it was working when it wasnt. I complained 3 times and then switched rooms. The new room wasn't much better and never cooles the room to the set temperature.
Amy
10.0
/10
13週間前にレビューしました
Hotels.com verified review
Great staff, well-appointed room, air conditioned, great breakfast, very clean and quiet. Can’t walk to city center, but close to tram or reasonable taxi expense
Would certainly recommend!
Kourtneay
レジャー パートナーと 一緒に
8.0
/10
14週間前にレビューしました
Expedia Group verified review
stayed here after a late night flight into Florence, location was convenient and front desk was very welcoming and gave suggestions on where to eat close by.