受付の女性の方が非常に親切で、フレンドリーで最高でした。

シェラトンらしいとても良いホテル。大きいベッドに水の出の最高なシャワー。

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Very good and best service.

The property and the information about it and its services available like the spa were out of date as the desk mentioned they didn’t offer this service any longer, so misleading and disappointing.

Buenas instalaciones cómodo y limpio

I’ve been staying at this hotel for nearly 10 years, a few nights every few months, but the service & overall condition have noticeably declined on recent visits. It no longer reflects the standards expected from a Sheraton or any reputable 4- or 5-star brand. I arrived on a Saturday night at 10:15 pm to find no dining options—not even at the bar. By 10:45 the bar was closing and by 11 pm the lights were off while I was still finishing two quick glasses of wine and some nuts—my only dinner. I’ve never experienced a 4- or 5-star hotel where food & drinks stop so early; even a Holiday Inn serves until nearly 1 am. This was never the case before, when this hotel even had live music on weekends. More than half the bar & restaurant staff now speak little or no English, and many guests were openly complaining to the staff, that night as the bar shut while a match was still on TV. Guest rooms haven’t been updated since my first stay and already feel dated. Even the breakfast variety has shrunk noticeably. I’ve always loved this hotel for its once-excellent service, the lively bar, and its convenient highway access, but I’ll have to reconsider future stays if these issues aren’t addressed.

LIMPIEZA DEFICIENTE, CONTENEDORES DE JABON NO SIRVEN, AGUAS PARA REGULAR AGUA NO FUNCIONAN CORRECTAMENTE, PERSONAL POCO SERVICIAL

Hotel muy viejo, sucio. Staff del desayuno muy malo, el desayuno muy malo.

Hotel datato ma pulito con personale cordiale

Limited food options for vegans, remote location

Accoglienza e Servizi nella norma.Da segnalare l'impossibilità di regolare la temperatura che è stata troppo alta in special modo la notte.In aggiunta segnali che le finestre nn sì possono aprire.😰😰😰

Good service

👍

We checked in around 8pm after driving 9 hours from southern Italy. They gave us a ticket and tell us where to park. They failed to tell us that we have to walk with all the way around this huge building to go back to the room. We walked for like 10 minutes try to access the building and many doors but no access to enter. There were no lights around the building (my 3 year old felt) it was totally necessary for them to mentioned the only entrance and exit was thru the lobby. Stayed in many four points in the past and we never seen this configuration. Nonsense. Restaurant prices and food was terrible. I was sick all night after eating the octopus. All 3 plates were terrible €70Horrible experience. Room were comfy and clean but took a while to cool down.

I had a very pleasant stay at this hotel. The room was spotlessly clean and offered plenty of space, which made it really comfortable. The breakfast was excellent, with a wide variety of fresh options to choose from. I also appreciated the well-equipped gym, which had everything I needed for my workouts. The reception staff were very efficient and helpful, making check-in and check-out smooth and hassle-free. Would definitely stay here again!

perfekt für eine Nacht, wenn man auf der Durchreise ist, direkt neben der Autobahn, etwas in die Jahre gekommen aber gut gepflegt

Die Unterkunft war alt und nicht so sauber.

no complaints, very good overall

C