Excelente

Beliggenheden er det eneste gode, der er at sige om dette hotel. Der mangler i den grad styring og fokus af personalet. Specielt morgenmaden er kaos og på ingen måder indbydende! Skikælderen er klaustrofobisk og snerydning er ikke eksisterende på en ellers helt perfekt beliggende terrasse. Lej desuden ski udstyr et andet sted!

Bra läge och städning

Staff, room, spa, food, service, everything immaculate

Très bon hôtel. Bon accueil, jolie chambre, équipe de réception et de restauration professionnelle et agréable, seul bémol le nettoyage des chambres à revoir et l’isolation des fenêtres.

Lovely hotel sadly very short staffed

A bit of a rocky start (that we put down to being very early in the season) was put firmly behind us. We discussed our concerns with the staff and they did everything posssible to make the rest of our stay excellent. Well done guys and Thank you

Everything about this hotel is FANTASTIC. The staff is the friendliest, customer service is amazing and the hotel is absolutely gorgeous plus the rooms are really spacious. Honestly if it wasn’t because we were skiing I don’t think we would’ve left our room. It was late in the season and the hotel was still staffed. Definitely worth the price, amazing all over.

Very nice hotel with with great location

Some of the stuff were very beloful and some weren't.

Very friendly staff

Para um hotel 5 estrelas, deixou muito a desejar no cafe da manha e nas opções de comida no restaurante

We stayed at Le Fitz Roy last year and enjoyed our stay so much we decided to stay again for this year's Val Thorens ski trip. This hotel is in the perfect ski-in-ski-out location at the bottom of the plain sud piste and also in the middle of town - ideal for bars, restaurants and shopping. On arrival we were allocated an upgraded room - which was very welcome and appreciated. Our room had a beautiful view of the mountains, a large bathroom with bath (but no shower) was well presented and very clean. During our stay there were a few negatives that would likely encourage us to stay elsewhere next year. The first seems a little strange for a hotel of this standard. The included breakfast, whilst very good, now charges an additional fee if you wish to have fried/poached/freshly boiled eggs or an omelette. This wasn't the case last year. Besides a lack of eggs it's sometimes difficult to get coffee - the attentiveness of the staff can be a little hit or miss. A self service machine might help. The second negative is that the pool in the spa is so much colder than it was last year that it wasn't at all enjoyable. On our previous trip we would spend an hour or so at the end of the day in the spa - this trip we avoided it and soaked in our bathroom instead. We mentioned the pool was cold to the spa assistant who told us to inform reception... that didn't really feel like our job.

Lovely, cosy vibes. Welcoming staff and always helpful. Perfect place within Val Thorens, close to everything.

L'hôtel est idéalement situé près des pistes et du centre de la station. Pour le reste, il est indigne d'un 5 étoiles... 4 étoiles serait une catégorie plus juste.

The rooms were beyond small. I had interconnecting rooms - one day, I left my internal bathroom door open but left through he other room. On my return, I could not then enter through my front door because it jammed on the bathroom door. Everything was very tight with hardly any storage! Food was very limited, boring, extremely over priced and took ages to be served. Had to return three chickens due to rawness after waiting over an hour for them and was still charged! You can ski out of the property but not back in without a very steep and long walk! Would not return.

Beautiful hotel, wonderful facilities and very kind and professional staff. We would definitely recommend!

This hotel is excellent. Nice design and friendly staff. Great breakfast.

Bra hotell som ikke helt lever opp til sine fem stjerner. Fine rom med bra kaffemaskin og bra B&O spiller. Meget sentralt som dessverre betyr betydelig støy om natten utenfra. Veldig varme rom som gav behov for lufting men som impliserte en del støy. Dette medførte at vi sov dårlig. Frokostbuffeten er ok, men trangt om plassen. Igjen dårligere enn vi forventer med fem stjerner. Kakao laget på melk i baren smaker godt. I frokostbuffeen fikk vi kakao som smakte som den var laget på tørrmelk. Ikke ok. Servitører som luktet sterk svette og var ustelte er detaljer som dro ned et ellers godt inntrykk. Basseng er pent og rent. Spa er bra. Koselig bar med vedfyrt åpen peis. Meget dyr minibar, feks 9 euro for en liten cola….

Very nice hotel with all needed facilities. The staff is exceptionally helpfull and will truly go the extra mile to give guest a great stay.