ロケーションとホテルのクオリティがすばらしい

フロントの対応は本当に気持ちよく、素晴らしい眺望と部屋数が少ない分、どこに行っても混んでいる事はなくゆっくり過ごすにはとっても良いホテルでした。ただ、シャトルバスを乗るため時間の10分前に待っていましたが全く来ずドライバーが忘れていたらしく結局40分も待たされ5つ星ホテルにしてはどうかと思いました。 また、レストランでは、コースを注文しました。美味しかったけれど1品出ると次が出るのに非常に時間がかかって、コース料理にもかかわらず待ち時間が長く、この点も5つ星ホテルとしては劣ると思いました。

It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade.

spa massage top, service top

Love this hotel and already planning to book for next year! Highly recommend it. Beautiful hotel

Ruhig und sehr erholsam

Alles top👍

The hospitality is very attentin

The breakfast served in the dining room is amazing, excellent selection of any kind of food you may eat. The service and staff are exquisite. Only the building needs to be refreshed and the rooms to be equipped with USB plugs or international plugs fur foreign travelers.

Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others.

Empfehlenswert

Hotel was gorgeous. Only comment was the pool is unheated.

The staff is magnificent. The room and view is spectacular. The food was excellent. There were many things to do locally and Milan was very close as well. We stayed here for our anniversary and it was excellent. Would recommend anyone.

Overall, it was a truly lovely experience. Everything was wonderful.

Such a dreamy property!

Excellent stay. Gorgeous property, service is world class. Made our entire stay - highly recommend. I looked at several other luxury hotels in Lugano and so glad I chose this one. The view is truly unbelievable. We stayed in the panoramic room and it was amazing, we didn’t even want to leave the room. The fine dining restaurant was tremendous, best meal we had during our stay. 5 stars

The hotel is beautiful it’s just in the middle of nowhere.

Excellent service excellent staff, excellent buffet, excellent menu.

Exclusive, secluded.

Beautiful surroundings,excellent service, Attention to detail,excellent dining. We can’t wait to go back!