We had two rooms on the top floor, and I would suggest that if you are taller than 5ft4, you do not reserve these! With the slopes, it is impossible to walk around without bending. The rooms were basic and as advertised. The key for me was the location, we could pretty much walk everywhere. I saw a lot of negative reviews about the noise but it did not bother any of us. In any case, they provide ear plugs in their welcome package if needed. There is NO PHYSICAL front desk - note that this is a virtual front desk which is very responsive via WhatsApp. We saw one of the guests having some trouble entering the building and they were able to reach someone right away. Overall this was a 3.5 for me in terms of the room, and 5 in terms of location.