There is no hotel staff or reception. Only people there are housekeeping staff who did not clean my room even when requested during a multi day stay. The locks to the rooms do not work, and take several attempts to open. Exposed plumbing in bathrooms, dirty halls, rowdy crowd. Towel rack missing from wall. Since hotel has no staff or attendents you must upload your drivers license to a third party website to check in. No privacy tags for doors. Sheets smell like bleach. Rowdy surfer crowd that stays up and drinks in shared hallways. Do not stay here. Absolutely not worth the nearly $200 a night cost, a simple motel will be quieter and better attended. This is a ghost hotel (no staff) operated by a parent company Excelsior Stays who you will have to be in contact with during your visit to open your room door every time. Avoid.