全体的には良かったです。朝食が毎日同じ料理、食材が並んでいるのて長期滞在者には不満が残ると思う。

Very good hotel and comfortable stay.

Staff were friendly, didn't eat there but bad night sleep as

We were in the suite. Delightful room with loads of space. The breakfast manageress showed great concern when she heard I was unwell.

Excellent hotel, room was very clean and spacious and staff were courteous and friendly

Staff were all lovely, room spotless, hotel in general was immaculate, location great x

Clean room, friendly staff.

The room was generally clean but shower clearly hadn't been cleaned with long hairs clogging the waste. The room had a very damp smell to it. There was no room service menu

Despite paying for your room the venue demand a £50 deposit. They expect £10/day for WiFi. The venue is short staffed and hasn’t improved in the past year.

Good hotel, nice bar, clean room

The room could’ve been cleaner, there were hairs still in the shower, smudges on the mirror and dust on the glass shelves. The breakfast was disappointing, although there was a lot to choose from, the scrambled egg and hash browns were cold. The staff were all lovely, warm and very helpful. Amenities in the room were top notch, comfy bed, small fridge, kettle and coffee maker only downfall was I booked a superior king room and bath robes weren’t included which I thought they were. Overall a good stay but room for improvement.

Nice place friendly staff

Everything went smoothly

Very good nice hotel

Would have given it an excellent rating, but only issue was very firm (hard) beds.

They need to upgrade their bed to igel and good fabric and their rugs

Fresh and ver clean great breakfast staff very helpful and friendly

We came a few years ago and enjoyed ourselves so returned. Unfortunately, this trip wasn't as enjoyable. There wasn't the 'wow' Christmas tree like before and the breakfast wasn't so varied and servers lacking expected customer services standards; boardering on rude. The reception and housekeeping staff were polite and helpful. Unfortunately I'm unlikely to return.

Hotel was nice. Location not walkable to anything. Staff were friendly.

Needs attention to detail, bathroom a bit grubby, grouting and bath needed attention. Wanted a bath.. Didn’t want to have as the bath was damaged and bathroom felt grubby Bed sheet wasn’t a bed sheet and didn’t fit, didn’t notice until we went to bed just after midnight